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7pacer
Newcomer

Sapphire Pulse 5700XT 19.9.2 WHQL Blue Screen Error

HARDWARE

MOBO: MSI B450 Tomahawk MAX
CPU: Ryzen 7 3700X
GPU: Sapphire RX 5700 XT Pulse 
RAM: GSkill 16GB 3200Mhz CL16
AIO: Deepcool Castle 240MM
PSU: Cooler Master GX650W
CASE: NZXT H500i
SSD&HDD: Samsung 860EVO & HD103SJ 


BIOS AGESA Version: 1.0.0.3 ABBA (PBO enabled, everything else on default, rams @3200Mhz via A-XMP.)
GPU Driver Version: 19.9.2 WQHL (23rd September Version) (Everything on default.)
Clean Windows 10 64bit Install with the latest updates.


I keep getting bluescreens with the same codename: Video_Internal_Scheduler_Error.
Sometimes while browsing, sometimes while idling on desktop and sometimes while gaming.
Previous driver version 19.8.2 (I guess?) is giving me random NO SIGNAL error from the monitor (the monitor goes black for 2 seconds, then comes back.)

I am not using any kind of monitoring software like NZXT CAM, MSI Afterburner etc. It's just Ryzen Master and Radeon's own driver software.)

I need immediate assistance, thanks.

Attached, is the latest BSoD file.


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4 Replies
7pacer
Newcomer

Is there even any AMD personnel to help people around here? lol.

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mstfbsrn980
Grandmaster

The motherboard may be causing problems. Ask AMD for full compatibility of the motherboard.
https://www.amd.com/en/support/contact-email-form

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I sent a ticket yesterday regarding the issue, I wonder how many weeks it will take for them to respond.

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It takes three or four days. Not more than a week. 

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