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Graphics Cards

Ninoavila185
Journeyman III

Rx580 drivers failing?

 I purchased the RX 580 and I just built my first pc, after downloading all of windows updates I try to download an install the drivers, when installing my monitor turn black and it restarts automatically, after that windows tells me that there was an error when try to start windows, and that I have to go to a "restore point" in order for it to work and it's also weird that when I enter "Safe Mode" I go check if I can see my Rx580, and it appears in the Device Manager... I'm pretty sure it's the driver's fault, because only when I try installing them it this happens and everything else in my pc is brand new works perfectly. Please if anyone has this error, I would appreciate your help, since I can't use my brand new pc :c

Components:

Rx580

AMD Rzyen 7 3700X

Tomahawk Wifi 570x

PSU 750W

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3 Replies

You need to download the driver from AMD not the one installing in Windows update.

Get the correct driver here:

https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580

Then in Radeon Settings / Performance / Tuning find the "Power Limit" Slider and slid it all the way to the right, a setting of 50.

This is a great tuning guide. You can find the setting I am talking about near the bottom.

https://community.amd.com/t5/blogs/performance-tuning-with-radeon-software-adrenalin-2020-edition/ba...

 

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I also have problems with RX580... Don't know what to do... 

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clean uninstall the driver then install again make sure you get it from here:

 

DOWNLOAD NOW (amd.com)

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