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Graphics

Matrixx
Adept II

RX5700XT + Drivers

I'll start by describing my current team. Motherboard: Asus Maximus HeroXI Micro: Intel i9-9900K Current Ram: Gsikll 3200 32Gb- 14-14-14-34 before Hyper Fury 3200-16 Gb Graphics Card: Asus rx-5700 XT 8Gb. SSD: Samsung Nvme M.2 970 The team assembled it almost 1 year ago and it was always a problematic and unstable team, continuous blue screens of all kinds, but without the risk of making mistakes, most of them caused by the graphics, the drivers of this card are even "horrible" today. It is more stable but I don't think they are 100%. Well, I have opened this post since I see a link between the Ram because initially the Hyper never managed to work at 3200 Mhz, at most I could only work at 2933 Mhz even though they have an XMP profile, it is also true that my strong does not is the OC . I looked at the motherboard's manual to see the compatibility of the Rams that it supported and that particular model were not in the PDF of the manual, the times did not coincide, which was the reason they were not stable at 3200. 15 days ago I decided to buy the Gskill and take the opportunity to increase the capacity, since I play FS2020 to avoid capacity problems, obviously these memories if they come in the PDF of the plate, which I thought I would not have problems to run at 3200. I applied the profile in Bios and it started perfectly in fact both on the desktop and in Internet browsing I could do it without any blockage or blue screen, the problem arose with FS2020 in which I began to suffer crashes with restart, as outputs to the desktop. After all this I decided to check the stability of the memories and install Aida64 and Memtest64, both work with active windows and both under stress caused bso, both in Blue Screen and in Who Crashed. The most curious thing is that I decided to do the same tests but in safe mode and the memories in different configurations were totally stable, so here comes the part that I do not understand, why in safe mode they are stable and in windows with everything loaded, right? , I attach the messages:

Dump File : 100619-13031-01.dmp
Crash Time : 06/10/2019 17:38:28
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : ffffcc8f`724e6028
Parameter 3 : 00000000`be200000
Parameter 4 : 00000000`000b110a
Caused By Driver : hal.dll
Caused By Address : hal.dll+47fe8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c1220
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\100619-13031-01.dmp
Processors Count : 12
Major Version : 15
Minor Version : 18362
Dump File Size : 797.076
Dump File Time : 06/10/2019 17:39:36
==================================================

==================================================
Dump File : 100619-11765-01.dmp
Crash Time : 06/10/2019 14:35:35
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : ffffc309`bf905028
Parameter 3 : 00000000`be200000
Parameter 4 : 00000000`000b110a
Caused By Driver : hal.dll
Caused By Address : hal.dll+47fe8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c1220
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\100619-11765-01.dmp
Processors Count : 12
Major Version : 15
Minor Version : 18362
Dump File Size : 824.260
Dump File Time : 06/10/2019 14:37:21
==================================================

==================================================
Dump File : 100619-11718-01.dmp
Crash Time : 06/10/2019 13:56:13
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : ffff9687`2b93e028
Parameter 3 : 00000000`be200000
Parameter 4 : 00000000`000b110a
Caused By Driver : hal.dll
Caused By Address : hal.dll+47fe8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c1220
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\100619-11718-01.dmp
Processors Count : 12
Major Version : 15
Minor Version : 18362
Dump File Size : 825.292
Dump File Time : 06/10/2019 13:57:19
==================================================

==================================================
Dump File : 100619-12500-01.dmp
Crash Time : 06/10/2019 13:52:46
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : ffffab8e`644b7028
Parameter 3 : 00000000`be200000
Parameter 4 : 00000000`000b110a
Caused By Driver : hal.dll
Caused By Address : hal.dll+47fe8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c1220
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\100619-12500-01.dmp
Processors Count : 12
Major Version : 15
Minor Version : 18362
Dump File Size : 795.420
Dump File Time : 06/10/2019 13:54:39
==================================================

==================================================
Dump File : 100619-12656-01.dmp
Crash Time : 06/10/2019 13:39:05
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : ffffe38d`36aa3028
Parameter 3 : 00000000`be200000
Parameter 4 : 00000000`000b110a
Caused By Driver : hal.dll
Caused By Address : hal.dll+47fe8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c1220
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\100619-12656-01.dmp
Processors Count : 12
Major Version : 15
Minor Version : 18362
Dump File Size : 791.380
Dump File Time : 06/10/2019 13:40:49
==================================================
y Who Crashed:

Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Tue 19/01/2021 11:54:32 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\011921-5453-01.dmp
This was probably caused by the following module: amdkmdag.sys (0xFFFFF80697BE5040)
Bugcheck code: 0x116 (0xFFFF80072BBC7010, 0xFFFFF80697BE5040, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\u0361901.inf_amd64_204a65b18f2a904a\B361909\amdkmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdkmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: amdkmdag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

My conclusion as a neophyte is the following, the memory is stable with Basic VGA drivers, but when the system loads the AMD drivers, the memory crashes, I don't know the reason and on the internet I could not find something similar. A greeting.

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2 Replies
Matrixx
Adept II

Re: RX5700XT + Drivers

Well, in the end I think I have confirmed my fears. As I already mentioned with this graph and more specifically with its drivers, for almost a year I have suffered a more or less recurring instability and today I have decided to change the graph, I have bought the ASUS TUF RTX 3700 OC Gaming, after installing Drivers and configuring the team and with a fear close to terror I decided to run Memtest64 after having changed in the bios to the XMP profile. After 17 loops and 20 minutes of stress there has been no hang up and everything has gone perfect, probably to be more sure I should do more loops with more time, but I had the precedents that with the other it did not exceed 11 minutes. I know that a single test is not enough to draw conclusions, but I'm afraid the shots are going in that direction. I do not want to add more fuel to the fire, but my conclusion is that I will never buy an AMD graphic. a greeting

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Matrixx
Adept II

Re: RX5700XT + Drivers

After being more than 36 hours working, with the new graph using the XMP profile at 3200 mhz 14-14-14-34 in the RAM and verifying that they are totally stable, not suffering during all this time neither blue screens nor graph crashes and this afternoon doing an OC To the graph, since I play FS2020 the most demanding program I have ever seen, everything has gone wonderfully. Right now I have mixed feelings, on the one hand a tremendous satisfaction for having a team that I can assure you is totally stable and safe, as it should have been a year ago, when I set up it. But on the other hand I have another feeling of "Rage" of "Scam" of "Deception" on the part of a company that is supposed to give and offer their clients the best of themselves. The history of the RX5700XT graphic was born around the month of June 2019 and it was born with serious driver problems, I bought the graphic in January 2020 without knowing anything, obviously as soon as I started using the equipment the problems began and that's when I found out of your driver problems. Sirs has spent a year of suffering to try to give stability to the team, in all this time that for AMD is one year and 9 months have not solved the problem of this graph. Regarding the Hyper X memories, I thought they could have some fault and 20 days ago I bought the GsKill compatible with my board and only 7 days ago I began to think that all the problems they had were in the graphics. Someone may think that some drivers conflict with RAM memories above 2933Mhz, because if it is proven. I do not know how to quantify the amount of time that was lost or given to this Messrs. Due to some problems of his incompetence and I do not quantify the money. Honestly I feel SCAMMED by AMD, that's why my conclusion from the previous post, I will not buy an AMD Graphic again even if they give it to me. Thank you all, I hope it helps you.

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