They sent the same to me and i said you can have your shitty card back and test it yourself. I paid for what should be a working product. Im not your alpha tester and i dont have another pc or time even if i did to piss around switching and downloading software and hardware.
How they can say its mandatory is a joke.
Then feel free to give it some time if you choose but I would return it before you can't if a solution doesn't present itself in that time. I was very sorry I hung on to a card thinking a fix would come a year and a half ago. I ended up with another and it works fine but that card is sitting unused on a shelf. Don't get stuck. The card should work out of the box at defaults. If it does not it is the very definition of defective.
its a bit sad to read something like this. From what i've seen the whole sound connection seems to be interrupted from time to time, on my AVR i could see sound has been interrupted, the video seems fine nonetheless, maybe they should look into the establishment of the connection in itself. As i said farther above the 5.1 connection works flawlessly. Somethings a miss here.
My Cousin uses an RX470 without any of this annoying issues.
Even with an unusual solve of the problem im also kinda a the point where i should've just stayed with NVidia, even tho there were no bad reports on AMD driver at the last gen. I dont even know where they missed out, i mean HDMI audio output is standard for modern PC user.
Seriously they said that? AMD support is a joke, it's no wonder the cards are cheaper there is no support whatsoever.
I bought it on release day as well and seeing the support I am stuck with it does not matter how good the product is this is my last piece of AMD hardware.
How could you do that? On my machine, the stereo is selected but the 5.1 and 7.1 are greyed out so I cannot select =(
I right-click on the sound icon on the taskbar -> spacial sound -> and options are there.