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xbl
Adept II

Re: RX5700 and HDMI sound problem

its because LG has the best response time when it comes to TVs and monitors, unless you can afford a assus monitor,

but yes my xbox is fine as well and so was my old rx570 8gb card. 

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hardcoregames_
Big Boss

Re: RX5700 and HDMI sound problem

vmota wrote:

I have an LG SK8500PJA, interestingly enough we seem to all have LG's...

 

In any case, my PS4 is able to pass audio through HDMI on the same port so it is definitely the card fault.

I use Bluetooth audio which does me fine.

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raspberrypi68
Journeyman III

Re: RX5700 and HDMI sound problem

To get my PC back I uninstalled Adrenaline Rush 2019 software. Used IObit Driver Booster to get 8/8/2019 driver installed (Windows didn't recognize RX580 card or Denon receiver on fresh boot).

Now I can watch Youtube, Netflix with surround sound.

Running Heaven Benchmark the sound starts clipping again so under heavy load this is not a fix for gaming but basic 1080p streaming works.

I know this is for 5700 cards but having the same issue with the 580 card.

Sound disappears/clips (high loud tone) with the AMD Adrenaline Rush 2019 driver installed.

Maybe this will help with those without onboard CPU graphics and/or TV displays who need to just have the basics until the issue is solved.

Specs:

Central Processor

Intel(R) Pentium(R) CPU G3258 @ 3.20GHz

Graphics Video Adapter

Radeon RX 580 Series Video Memory 4.0 GB

Monitor

AOC G1 C27G1

Screen Resolution 1920 x 1080 (60hz up to 144hz)

Total Memory

7.9 GB Free Memory 3.5 GB

Microsoft Windows 10 Pro OS Version 10.0.18362

Microsoft DirectX Version DirectX 12 OpenGL Version 10.0.18362.329 (WinBuild.160101.0800)

Central Processor CPU Name Intel(R) Pentium(R) CPU G3258 @ 3.20GHz

Motherboard Model Z97-AR Manufacturer ASUSTeK COMPUTER INC.

BIOS Date: 04/18/18 18:36:07 Ver: 35.03 SMBIOS Version 3503 BIOS Date 4/18/2018

Display Video Adapter Name

Radeon RX 580 Series Video Processor AMD Radeon Graphics Processor (0x67DF) Manufacturer Advanced Micro Devices, Inc.

Video Architecture VGA DAC Type Internal DAC(400MHz) Memory Size 4.0 GB Memory Type Unknown Video Mode 1920 x 1080 x 4294967296 colors Current Refresh Rate 59 Hz Driver Version 26.20.13001.29010 Driver Date 8/8/2019

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vmota
Adept III

Re: RX5700 and HDMI sound problem

Can you pass Bluetooth audio to the smart TV using the HDMI channel for the picture? I tried looking through the settings but saw nothing of the sorts.

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kasferatu
Adept II

Re: RX5700 and HDMI sound problem

Interestingly I'm also hooked up to an LG device, and a user I found on another forum also was having this problem with an LG TV.

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element22
Adept I

Re: RX5700 and HDMI sound problem

It`s not only LG. I have a PANASONIC-TV and same Problem

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hardcoregames_
Big Boss

Re: RX5700 and HDMI sound problem

element22 wrote:

It`s not only LG. I have a PANASONIC-TV and same Problem

I like my panel as it has the color quality I want from IPS with full deep color (HDR) support

who does not like Chroma 4:4:4

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kasferatu
Adept II

Re: RX5700 and HDMI sound problem

I don't have an AVR, so when connecting directly to TV I don't have the option to switch from Stereo to 5.1

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kasferatu
Adept II

Re: RX5700 and HDMI sound problem

Well hit a total dead end with tech support:

Thank you for the response.

 I understand your concern,

 In order to the check the issue, whether this issue is related to GPU, it is mandatory to check  your GPU with other good known system,

 I request you to try to take help from your neighbors, or friends  or any  local service centers .

And check the issue status.

Thanks for contacting AMD.

Tried practically everything else suggested here and no luck.  Given all the mentions of LG here I think I'm going to try and dig out an old Sony TV from the garage tomorrow and see if the problem persists with that.

Seriously regret not just spending an extra £100 on a 2070 Super.

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xbl
Adept II

Re: RX5700 and HDMI sound problem

Hey the english is great by the way.

Did you change the setting from 5.1 to stereo on pc or the tv itself?

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