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Graphics Cards

ChrisCo92
Adept I
‎03-09-2021 05:18 PM

RX 6800 - Crashing

Hello

I've had a few problems with my setup. Mostly every game runs fine untill I start streaming my game on Twitch or Discord Screenshare.

Games like Cyberpunk 2077 crashes my pc as soon as I have loaded an save. In CS GO i can play up to 10 mins before total crash. 

When I turned off all overlays in Steam, Discord and turned off overlay and adviser/overlay in Radeon Software I can play for longer time.

But it only crashes when i start streaming or sharing my screen some how.. Any idea what this is

 

 

 

 

 

 

(No overclocking, only D.O.C.P / XMP Enabled)
Specs:
CPU: Ryzen 5 3600
-MB: Asus ROG B450-F rev 1 - BIOS: 4204 (Newest)
Memory: G.Skill Ripjaws V Red DDR4 3000MHz 2x16GB (F4-3000C15D-32GVR) - with XMP on
PSU: Corsair RM750 V2 750W
Storage: Nvme M.2 - Samsung 970 EVO Plus Series MZ-V7S500BW 500GB
GPU: Asrock RX 6800;

Radeon Software 21.2.3

Software Version - 2021.0217.1053.19592
Driver Version - 20.45.35.03-210217a-364232E-RadeonSoftwareAdrenalin2020
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01471
OpenGL® Version - 26.20.11000.14760
AMD Audio Driver Version - 10.0.1.16
Vulkan™ Driver Version - 2.0.168
Vulkan™ API Version - 1.2.162
Windows Version - Windows 10 (64 bit)

 

 

Windbg - Crash dump analysis: https://pastebin.com/gHFCtLeE

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffcb02aef77050, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8051d8d5330, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.

Crash List - BlueScreenView:

Filename - Address In Stack - From Address - To Address Size - Time Stamp - Time String - Product Name 

amdkmdag.sysamdkmdag.sys+b5330fffff805`1d820000fffff805`223d60000x04bb60000x602d3cf717.02.2021 16:57:43     
dxgkrnl.sysdxgkrnl.sys+26254efffff805`17340000fffff805`176e40000x003a40000xe6f4e2c314.10.2092 08:41:55     
ntoskrnl.exentoskrnl.exe+d25440fffff805`11a00000fffff805`12a460000x010460000x36a5d04220.01.1999 13:46:58     

 

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3 Replies
ChrisCo92
Adept I
‎03-09-2021 09:27 PM

I might have found a solution. Seems like the Radeon/AMD Software is causing these issues. I'm going to test this further tomorrow.

How I did it:

-Removed old driver/software

-Downloaded new driver (no web installer)

-Unzipped the driver installer .exe

-Updated driver for videocard for Device Manager and selected to look for driver in the unzipped folder.

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ChrisCo92
In response to ChrisCo92
Adept I
‎03-10-2021 05:50 PM

Update: 

With the solution above I was able to stream for hours on Twitch yesterday. Screensharing worked perfectly on many games untill I screenshared Cyberpunk on Discord. Max 1 minute gaming after loading the save, it crashed just like before..

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arklight66
In response to ChrisCo92
Journeyman III
‎11-12-2021 10:18 AM

Question do you have the windows amd driver and amd chipset driver installed?

When i had both drivers installed i was getting desktop crashing while idle. once i removed all

amd drivers with the amd driver removal tool, and just installed amd chip set driver and gpu driver

once done my desktop crashing reduced significantly. Then i found my problem it was the ram timings.

so i went from corsair vengeance lpx 3600mhz cl18 ram to corsair vengeance lpx 3600mhz cl14 ram

both with docp enabled. my problems have all disappeared  

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