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razor_22ß1
Adept I
Adept I

RX 580 crashes and shows coloured screen

Hello everybody,

I recently bought a RX 580 Red Devil 8GB card.

When I play games like Escape from Tarkov, Rainbow Six Siege or Farcry 5 the card crashes and I get a randomly coloured screen (red, blue, yellow, brown).

It seems like it resolved the issue by increasing the power level by 50% for Rainbow Six and Farcry, but yesterday Escape from Tarkov crashed. I play

the game in 1080p resolution with medium detail.

It doesn't crash in Timespy, Furmark or Heavenbench. Only in games.

I saw that this seems to be a common problem for the RX 480 but I didn't see any topics for the 580

Please help, i want to keep the card.

Computer:

Corsair VS550 550w Power supply

8 GB Corsair Vengeance DDR3 Ram

Intel i5 3550

Fujitsu D2990 Mainboard

Radeon Software Version: 18.2.1

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10 Replies
Hardwood
Paragon
Paragon

Re: RX 580 crashes and shows coloured screen

RETURN IT!  RETURN IT NOW!!!

My experience with powercolor is "first to break".

My Asus Rx580 never crashes, never makes strange screen, plays all Far Cry games, Seige and all the rest with no issues.

anecdote:

My powercolor 290x failed 1 week after warranty expired. Never did get a response from email to the company.

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razor_22ß1
Adept I
Adept I

Re: RX 580 crashes and shows coloured screen

Played Kingdom Come Deliverance for hours today, no problems.

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Hardwood
Paragon
Paragon

Re: RX 580 crashes and shows coloured screen

/crosses fingers...

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razor_22ß1
Adept I
Adept I

Re: RX 580 crashes and shows coloured screen

Does anybody else have the same issue and fixed it?

My card seems to be running fine now, but I'd like to read some fixes from other people

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pokester
Esteemed Contributor III

Re: RX 580 crashes and shows coloured screen

You did the right thing raising the power limit. This is something that is pretty much universally needed under recent to current drivers, since early last year. The other things that help are these:

set you system power plan to "High Performance"

Turn off "Fast Startup" Windows 10 only

Disable Hibernation in sleep settings.

Disable Windows 10 Game features like DVR and others etc. The game setting are in the system settings the little gear icon in start menu.

------------

In addition to the power limit setting it offten helps on those 580's to set the red temperature sliders to (max) left slider to  70 and the right one (min) all the way down, I think that's 45.

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If that doesn't get you stable I might would question if you are getting enough power from the power supply. Even though you have a decent brand you are right on the minimum edge of the requirements for that card and if that unit is getting older it could possible be weaker than it was.

from there if that doesn't do it, I would RMA or return the card.

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razor_22ß1
Adept I
Adept I

Re: RX 580 crashes and shows coloured screen

RMA would be a bad option. I bought it used...

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pokester
Esteemed Contributor III

Re: RX 580 crashes and shows coloured screen

Well that sucks, all that stuff I suggest is what I had to do with my RX 580 so I do know it makes a real difference. Good luck!

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razor_22ß1
Adept I
Adept I

Re: RX 580 crashes and shows coloured screen

Which PSU do you have in your system?

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pokester
Esteemed Contributor III

Re: RX 580 crashes and shows coloured screen

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