cancel
Showing results for 
Search instead for 
Did you mean: 

Graphics

dmhines
Adept I
Adept I

RX 580 corrupt graphics

Jump to solution

Looking for help on this very strange problem.  I have a Sapphire RX580 Nitro+, and every day or two forms will start to have these "X's" through pictures, buttons, etc.

Sapphire RX580 Nitro+ "X's" through controls on forms. 

Rebooting the PC or simply logging out/in fixes it.  Temporarily.  It always comes back within 1 or 2 days.

Not sure if that link to the screenshot works, but does anyone have any idea what this is?

0 Kudos
1 Solution

Accepted Solutions
dmhines
Adept I
Adept I

Re: RX 580 corrupt graphics

Jump to solution

After 4 days of trouble free graphics, I reinstalled Radeon Software using the recommended version 20.11.2.  The problem returned within hours.

Here is an example of the issue using the Win10 "Your Phone" app:

Your Phone app dial pad    (sorry for the link, I can't for the life of me figure out how to embed the screenshot)

I'm just going to uninstall that software permanently.  There's either something wrong with it, or there's a compatibility problem between it and something else on my PC.

Thanks for your help.

 

View solution in original post

7 Replies
elstaci
Esteemed Contributor III

Re: RX 580 corrupt graphics

Jump to solution

It seems that Frame with a "X" in it occurs with games only is this correct?

This is what the link is showing for other Users to determine what they think it is:

Screenshot 2021-01-19 192044.png

Does the "X" occur anywhere else when using the computer besides on Game Pass? Like when using a Browser or viewing a photo or video?

It doesn't really look like corruption to me.

It is possible it has something to do with Game Pass itself causing that "X". Does Game Pass have any Settings you can put to default?

I would run an Anti-Virus scan to rule out malware plus using Malwarebyte's to scan your PC.

Run DXDIAG.exe and save the DXDIAG.txt file to your computer. Can you post only the last category of that txt file called "Diagnostics" in your next reply. It might be helpful to see which files are having problems in your computer.

0 Kudos
dmhines
Adept I
Adept I

Re: RX 580 corrupt graphics

Jump to solution

It happens elsewhere as well.  That screenshot is just one example to illustrate the problem. It affects buttons more than anything but other graphics are affected as well.  It does not occur on video, only forms with controls like buttons and images.

0 Kudos
dmhines
Adept I
Adept I

Re: RX 580 corrupt graphics

Jump to solution

Here's the diag info:

 

---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 1471477682267377308, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: Corsair.Service.DisplayAdapter
P2: 3.36.0.1
P3: 5f8feaa9
P4: System.Management
P5: 4.8.4084.0
P6: 5dda3e36
P7: 8a
P8: 51
P9: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX
P10:


+++ WER1 +++:
Fault bucket 1471477682267377308, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: Corsair.Service.DisplayAdapter
P2: 3.36.0.1
P3: 5f8feaa9
P4: System.Management
P5: 4.8.4084.0
P6: 5dda3e36
P7: 8a
P8: 51
P9: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX
P10:


+++ WER2 +++:
Fault bucket 1565363283476740308, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: prevhost.exe
P2: 10.0.19041.746
P3: 22a33164
P4: NahimicOSD.dll
P5: 2.1.19.63261
P6: 5e8ad90f
P7: c0000005
P8: 00000000000155c0
P9:
P10:


+++ WER3 +++:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: prevhost.exe
P2: 10.0.19041.746
P3: 22a33164
P4: NahimicOSD.dll
P5: 2.1.19.63261
P6: 5e8ad90f
P7: c0000005
P8: 00000000000155c0
P9:
P10:


+++ WER4 +++:
Fault bucket 1565363283476740308, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: prevhost.exe
P2: 10.0.19041.746
P3: 22a33164
P4: NahimicOSD.dll
P5: 2.1.19.63261
P6: 5e8ad90f
P7: c0000005
P8: 00000000000155c0
P9:
P10:


+++ WER5 +++:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: prevhost.exe
P2: 10.0.19041.746
P3: 22a33164
P4: NahimicOSD.dll
P5: 2.1.19.63261
P6: 5e8ad90f
P7: c0000005
P8: 00000000000155c0
P9:
P10:


+++ WER6 +++:
Fault bucket 1595356285477719411, type 5
Event Name: MoAppHang
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.XboxGamingOverlay_5.420.11102.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 5.420.11102.0
P4: 5faaa7cb
P5: 7522
P6: 536870912
P7:
P8:
P9:
P10:


+++ WER7 +++:
Fault bucket 1595356285477719411, type 5
Event Name: MoAppHang
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.XboxGamingOverlay_5.420.11102.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 5.420.11102.0
P4: 5faaa7cb
P5: 7522
P6: 536870912
P7:
P8:
P9:
P10:


+++ WER8 +++:
Fault bucket 1662589358285543769, type 5
Event Name: MoAppHang
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.SpartaUWP_14.4.0.2_x64__8wekyb3d8bbwe
P2: praid:GearGameShippingPublic
P3: 0.0.0.0
P4: 00000000
P5: 0000
P6: 2097152
P7:
P8:
P9:
P10:


+++ WER9 +++:
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 141
P2: ffffcf0d81d0a450
P3: fffff80269f0e590
P4: 0
P5: b28
P6: 10_0_19042
P7: 0_0
P8: 768_1
P9:
P10:

0 Kudos
elstaci
Esteemed Contributor III

Re: RX 580 corrupt graphics

Jump to solution

Your Corsair ICUE is having issues and I have read it could affect the GPU or its driver.

Can you temporarily uninstall Corsair ICUE (Corsair.Service.DisplayAdapter) and see if those "Xes" goes away?

The error CLR20r3 according to this website: https://www.winosbite.com/clr20r3-error-and-how-to-fix-it/

Screenshot 2021-01-19 192044.png

 

Also XBOX Gaming has this error:

+++ WER7 +++:
Fault bucket 1595356285477719411, type 5
Event Name: MoAppHang
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.XboxGamingOverlay_5.420.11102.0_x64__8wekyb3d8bbwe
P2: praid:App

This error occurs more than 4 times :

+++ WER2 +++:
Fault bucket 1565363283476740308, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: prevhost.exe
P2: 10.0.19041.746
P3: 22a33164
P4: NahimicOSD.dll

This might be the reason for your problem since it is a Graphic Overlay. If you can uninstall this program than see if it fixes the issue. If it doesn't you can reinstall it. The same for Corsair ICUE.

https://howtodoninja.com/files/dll/nahimicosd-dll/nahimicosd-dll-virus-malware-remove-missing-fix/

I would run in a elevated Command Prompt or Powershell the following command: SFC /scannow

This will check your Windows OS for corruption.

0 Kudos
dmhines
Adept I
Adept I

Re: RX 580 corrupt graphics

Jump to solution

Wow!  Thanks for the help!  I'll try these things and see what happens.

0 Kudos
dmhines
Adept I
Adept I

Re: RX 580 corrupt graphics

Jump to solution

I haven't yet tried any of elstaci's suggestions, and here is why.  Just before seeing your post, I had uninstalled "Radeon Software".  I have previously tried a couple different versions of this driver package but the problem persisted with both.  This time I did not reinstall it.  I'm running only the driver and no "Radeon Software". 

The uninstall process had me reboot twice.  Reboots have always fixed the problem temporarily but now it's been 3 days and the problem has not returned.  I think I'm going to give it another day or two and then reinstall "Radeon Software" to see if that brings the problem back.

dmhines
Adept I
Adept I

Re: RX 580 corrupt graphics

Jump to solution

After 4 days of trouble free graphics, I reinstalled Radeon Software using the recommended version 20.11.2.  The problem returned within hours.

Here is an example of the issue using the Win10 "Your Phone" app:

Your Phone app dial pad    (sorry for the link, I can't for the life of me figure out how to embed the screenshot)

I'm just going to uninstall that software permanently.  There's either something wrong with it, or there's a compatibility problem between it and something else on my PC.

Thanks for your help.

 

View solution in original post