Graphics

[johnfrn]

I just had my PC crash me into Bios, and not letting me out unless i restart the PC with the power button.

i am running radeon software version 19.12.3  

here's the error info:

Description
Faulting Application Path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Radeonsoftware.exe
Application Version: 10.1.2.1788
Application Timestamp: 5df7cf62
Fault Module Name: Radeonsoftware.exe
Fault Module Version: 10.1.2.1788
Fault Module Timestamp: 5df7cf62
Exception Code: c0000005
Exception Offset: 00000000004037e7
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 0f1e
Additional Information 2: 0f1e8efbe4eda39817605f485fdb728a
Additional Information 3: 5231
Additional Information 4: 52314ae56742624bb3d80fa6633ab45e

Extra information about the problem
Bucket ID: 02bf88a692555ec2a4a3635017d5d94c (1487141497610819916)

this is my PC build:

Processor

Processor

AMD Ryzen 7 3700X 8-Core Processor

Manufacturer

AMD

Speed

4.4 GHz

Number of Cores

16

Video Card

Video Card

AMD Radeon RX 5700 XT

Chipset

AMD Radeon RX 5700 XT

Dedicated Memory

8.0 GB

Total Memory

16 GB

Hardware T & L

Yes

Vendor ID

1002

Device

731F

Plug and Play ID

VEN_1002&DEV_731F&SUBSYS_57011682&REV_C1

Driver Version

26.20.15003.5016

Operating System

Operating System

Windows 10

Service Pack

0

Size

64-bit

Edition

Version

10.0.18362

BIOS

BIOS

1405

Version

Manufacturer

American Megatrends Inc.

any idea how to prevent these crashes?

[goodplay]

Use DDU and clean install back to 19.12.1.

[anhkms]

Same, RX 5700....  10.1.2.1788