cancel
Showing results for 
Search instead for 
Did you mean: 

Graphics Cards

keefbeef
Journeyman III

RX 5700 XT loses connection?

Hi,

I have a dual monitor setup. But everyday at least a couple of times I get a notification that my cable isn't connected anymore at two screens at the same time. Nothing helps apart from rebooting. I still hear the sound of my pc (without lagging, or stuttering) but my keyboard is unresponsive. I am running the latest software.

PS: could you change the captcha needed to make an account on this website? I had to try ten times just to get in, this really can't be the goal of a captcha, right? 

3 Replies
mstfbsrn980
Grandmaster

https://www.amd.com/en/support/contact-email-form 

If using a single monitor prevents this error, you may contact AMD.

0 Likes
ixenroh
Journeyman III

I have this issue too. Seems to happen when a game is on one monitor and a video running on the other. Further tests required to confirm as it doesn't happen always.

0 Likes
ixenroh
Journeyman III

Identified a possible additonal culprit. It seems Watch2Gether plays really badly with the drivers and makes the games crash.

0 Likes