Good morning I would like to tell how I solved my problem just like you had the problem of the random restart of the PC, without prior notice just a crashing black screen with a strange sound and the restart of this.
Components of my PC
- • RX 5700 OC GIGABYTE GAMING BIOS F3 / 0922
• RYZEN 5 3600- STOCK
• PLACA MADRE GIGABYTE X470 AORUS ULTRA GAMING
• 2 MEMORIAS RAM RIPJAWS RELOJ BASE 2400MHZ (XMP 3200MHZ)
• CORREDOR FUENTE DE PODER CX 750
• DISCO SSD 240
• SSD Kingston SSD A1000 de 1 TB
• NIVEL DE TERMALTAKE DE CASO 20 MT ARGB
STEPS TAKEN WITHOUT SUCCESS
• I checked a lot of forums and read that turning off hardware acceleration in google Chrome or discord could help with this problem but it was not my case and still had the random reboot.
• I thought it was my memory that was giving the motherboard a problem. Since I use XMP 3200 MHz from Ripjaws and I did a stress test with the Memtest86 application. In which no error was detected.
• I thought it was my SSD but the state of his health was good and without errors.
• Lower the voltage to the undervolting and frequency graph. (It remained a little stable but I still restarted my pc)
• Switch between different versions of the driver up to the recommended ones and nothing was still happening the problem.
• I already gave up and thought that it was the source of power and that I should change for another. But this was not the case.
• I tried to deactivate the audio driver if Realtek double comes out in case it produced a failure, and like the others, sooner or later I would restart my PC,
Problem produced by: (My observation)
• Crashed between google Chrome to have it open and an active game.
• Chrome open and without stressing the graph.
• Instability in a game within minutes of entering or for 1 hour or less.
CURRENT STATUS OF MY GRAPHICS AT MAXIMUM-
Currently I do not present any restart of the pc and I have the Rx 5700 Gigabyte working to the maximum with overlock.
-GPU 1850 clock speed
-Vram speed 1820
-20% energy limit
-Custom ventilation curve (to your liking)
-Temperature does not exceed 60 ° C
STEPS SUCCESSFUL
Programs needed for my solution:
- BIOS page according to your model and brand https://www.techpowerup.com/vgabios/
- ATI ATIFLASH https://www.techpowerup.com/download/ati-atiflash/
- DDU https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
- Controller 20.4.2 Adrenalin https://www.amd.com/es/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-...
You may flash your graphics BIOS at your own risk.
Step 1: Make a save of your current BIOS with ATI ATIFLASH and then flash the BIOS of the RX 5700 graphic, as I explained it had the F3 / 0922 so download and flash the F2 / 0922 which at the end I restart my pc.
Step 2: After the restart, enter the safe mode and I uninstalled the graphics driver with the DDU application, eye with this, giving it the option of Clean and shutdown (Recommended to install new graphics). Necessary so that Windows does not reinstall another driver on its own.
Step 3: After cleaning and shutdown. I proceeded to turn on and return to the option of the safe mode of the PC this time I did not have any graphic driver installed and I proceeded to flash the BIOS of my graphic to return to the one that had at the beginning which was F3 / 0922. Go from F2 / 0922 to F3 / 0922 again. This was successful and my pc rebooted.
Step 4: After restarting the pc, I went back into safe mode again, there I gave it to install the downloaded driver and left additional options on the Adrenalin screen and checked the option to restore factory settings (recommended). In which after this I restart my PC and enter normal mode. There install the same driver without checking the factory default option. 20.4.2. Successfully carried out these steps I followed with another option.
Step 5: I had a question about a Startup option which was (disable automatic restart after an error) so I decided to go into that mode since I did not lose hope. And it rebooted and I proceeded to go into the Adrenalin controller and perform personal settings for my Overclock and Fans (values set above). Without deactivating neither AMD antilag, nor another option of amd (eSports PROFILE).
Graphics RX 5700 OC Gaming at its best with Overlock making the most of it and stable until now after 2 days in which I normally played demanding games with Google Chrome open at the same time.
Games tested with my Oc configuration and very stable:
Red Dead Redemption 2 - Ultra graphics very stable now with 2 to 4 hours straight playing and no crashing (restart)
Call of Duty®: Modern Warfare: Graphics to the max and very stable so far no reboots.
Crucible Steam: This game gave me a lot of reboots mid-game 12 to 5 minutes to start. Safe for its instability and low optimization (After performing the explained steps, no restart of the PC was presented again)
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