Intel core i7 9700kf 3.60GHz
Motherboard Colorful Battle-Ax Z390AK Gaming V20
2x 8GB Crucial Ballistix Sport LT 3000MHz
Asrock Radeon Navi RX 5700 XT Challenger D 8GB GDDR6
SSD Kingston A400 480GB
HD Seagate Barracuda 2TB 7200RPM
I bought this setup altogether 2 days ago, set it up yesterday and when booting trying to install or update drivers for the graphics card it always came to a point where it crashes and goes to BSOD WHEA_UNCORRECTABLE_ERROR. Crashes are extremely more frequent when booting from the SSD. Tried running a clean install from windows and still crashes.
The machine runs fine with another graphics card in it (tried my old GTX 650 and it worked fine), and the RX 5700 XT runs perfectly on my brothers setup (i5 8600k, Aoros B360 Gaming 3). I believe it has something to do with the BIOS settings but the store said they updated the bios and tested the entire setup before shipping. I'm not sure what's the problem.
Any help would be appreciated.
Same thing for me.
Brand new system
Asrock Fatality x470 mITX, 3.3 Bios Version
2*16 Crucial ballistix sport 3000 Mhz
As soon as I install the drivers there's the same BSOD (Whea uncorrectable error)
As soon as I restart with the drivers installed it crashes as soon as I hit the windows login screen.
The GPU runs fine on my old system with drivers installed.
The new system runs fine with old GPU (GF 970)
I doubt there will be any help incoming here though as I've seen multiple posts with this issue and zero replies.
Hey guys, another one trying to fix his problems with a new purchased RX 5700. just built my new rig with this specs:
AMD Ryzen 3600X
Asus Rog Strix X570-F Gaming
Corsair Vangeance RGB Pro 16GB 3200MHz CL16
Gigabyte RX 5700 Gaming OC 8GB DDR6
BIOS just got flashed to the latest version before windows was installed. Then tried to install all drivers and guess what? The BSOD said hello when the graphic driver installation setup was round about 50%. Struggling with this problem for a few days now and I tried almost everything I could find about this issue in google, except of switching pcie-4 to pcie-3 in bios. Heard this could cause some trouble with windows since it doesn’t know what to do with pcie-4. U couldnt find any option to change that in the BIOS... Still waiting for a driver that actually works, even after the one that was released yesterday. Still BSOD.....
Forgot to update here. I tested my machine with another set of RAMS, and after with another GPU (GTX 1080) and the error kept appearing on both situations. My problem clearly wasn't the GPU. I already spoke with the shop and i'm sending my machine back. It's problably bad BIOS update or faulty PSU, since the mobo is chinese and rarely used is western society, i thought it was better to just send it back and get another one.
philtech You're not the first one having issues with that mobo. I suggest you switch it with the shop while you still can. Sucks, but it's better than being stuck with incompatible parts.
Had absolutely no OC, it was a new machine and i was just trying to make it stable. PSU was Aerocool KCAS 600W.
Won't try to save money on the mobo this time, ended up costing me a month with no functional system and a lot of stress, lesson learned.
There are two reasons for this problem for your system. PSU 12V is insufficient. Or the motherboard cannot adjust the CPU core voltage. Test the system without overloading GPU. If the system can pass to test for half an hour with Prime95, new PSU solves the problem.
I already talked to the store about returning it and we've already scheduled the pickup. Everything is already packed and i've put my old machine back together. Unfortunately I can't test it anymore. I did run some CPU stress tests as well as GPU stress tests while trying to solve the problem, just not for that long.
Thinking about putting a Corsair VS650 650W as PSU on the next machine just to be sure.