cancel
Showing results for 
Search instead for 
Did you mean: 

Graphics

konev
Newcomer

RX 5700 ultrawide 21:9 artifacts

Hello, Today I bought a Msi rx 5700 video card and noticed artifacts in Windows, programs and games. They look like strange stripes that appear and literally disappear right away.

What I tried to fix it:

- driver rollback to the old version (did not help).

- update back to the latest version (did not help).

- changed the display port wire to hdmi and back (did not help).

- changed hertz monitor from 75 to 60 and back (did not help).

- reset the monitor (just in case, did not help).

- I changed the resolution in the settings of Windows to 1920x1080 and it HELPED absolutely everywhere!

Some details:

- artifacts do not exactly depend on the load of the video card.

- most often they were in the interface than in 3D.

My computer: monitor lg 29” 21:9 2560x1080, cpu ryzen 5 2600x, ram 16gb 3000mhz, motherboard gigabyte aorus b450m.

And the last, not very important, but still in minecraft windows 10 edition for some reason, fps is locked for 30+ as if vsync is enabled.

Thank you for your attention, I hope this is a software problem, not a hardware or not?

Tags (3)
0 Likes
8 Replies
doktor1
Journeyman III

Re: RX 5700 ultrawide 21:9 artifacts

Just got Sapphire RX 5700 Pulse and have the sam problem - Stripes in menus.

Got new Displayport cable and its the same.

On HDMI there are no stripes and when I turn off Freesync in monitor menu they disapear!

So its Freesync problem; LG ultrawide  monitr 2560x1080

0 Likes
rzavala
Journeyman III

Re: RX 5700 ultrawide 21:9 artifacts

Same issue here, with bfv, bf1, the divison 2,origin menu.

LG ultrawide monitor. 

display port cable,(i will try hdmi)

already try, new fresh installation of windows, and still 

0 Likes
johnny19734
Adept I

Re: RX 5700 ultrawide 21:9 artifacts

OMG, I figured it out. It's the 21:9 aspect ratio for LG UltraWides! If you set it to 1920X1080 there is no problem! This is a driver issue  

0 Likes
hardcoregames_
Big Boss

Re: RX 5700 ultrawide 21:9 artifacts

Ultrawide panels are not widely supporting FreeSync etc. 

For that reason you should consider using the native refresh rate that the panel provides

0 Likes
doktor1
Journeyman III

Re: RX 5700 ultrawide 21:9 artifacts

My monitor supports Freesync and there was no problem with RX 480!!

0 Likes
hardcoregames_
Big Boss

Re: RX 5700 ultrawide 21:9 artifacts

johnny19734 wrote:

OMG, I figured it out. It's the 21:9 aspect ratio for LG UltraWides! If you set it to 1920X1080 there is no problem! This is a driver issue  

AMD has known issues with wide aspect panels so patience while they get around to it

0 Likes
johnny19734
Adept I

Re: RX 5700 ultrawide 21:9 artifacts

Actually, I was able to hack this. If you create a custom resolution w/ either CRU and or within the AMD driver, it fixes the issue. Just make the same native res and reboot.  I was able to V-Sync game with-in game. It really works. 5700xt cannot read the Ultrawide monitors correctly. If you don't want to wait go for it.

0 Likes
johnny19734
Adept I

Re: RX 5700 ultrawide 21:9 artifacts

0 Likes