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stanbeal97
Journeyman III

RX 570 VIDEO_TDR_FAILURE

CPU: AMD Ryzen 7 2700X
GPU: Sapphire RX 570 4GB
PSU: Corsair 550W
Mobo: MSI B450M-A PRO MAX
SSD: Kingston 500GB

New build PC, bought a cheap RX 570 from eBay as a stop gap until the new gen cards become widely available. However, on start-up, the PC POSTs fine but on booting to Windows there will be no display output until the PC eventually BSODs with the message "VIDEO_TDP_FAILURE (amdkmdag.sys)". I can usually get it to start after a while - changing the display output from DisplayPort to HDMI or vice-versa usually works to solve it but it is a hassle having to go through this nearly every time I boot the PC.

I have tried reinstalling display drivers, a clean install of Windows and flashing the BIOS but none have solved the problem. The card works perfectly (from what I gather) when I can actually boot to Windows, making me think this is a software issue rather than a hardware one.

Help is much appreciated.

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1 Reply
mstfbsrn980
Grandmaster

Re: RX 570 VIDEO_TDR_FAILURE

Turn off Windows fast startup feature with Power Options.

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