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Graphics Cards

rndk86
Journeyman III
‎11-09-2019 08:50 PM

RX 570 dont open games

My RX 570 not work in games, the driver 19.9.2 and 19.11.1 killed video card.

Lost signal in games, with sound but not video.

-DDU downgrade driver don't work

-Update and format windows don't work

-Reset bios don't work

-Update all PC drivers don't work

My solution "so far" was to use an OLD nvidia video card for gaming.

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2 Replies
elstaci
MVP
‎11-10-2019 07:52 AM

One good way to test if the RX570 is defective is by installing it in another supported computer and see if the same problems occurs. If it doesn't then it is something to do with your computer. If it does then it is a good indication you have a defective GPU Card.

Is it still under Warranty?

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rndk86
Journeyman III
‎11-14-2019 02:36 PM

The video card is back on its own and is now experiencing the same problem again. It is no longer under warranty and I cannot test it on another system. I'm sure my computer is perfect because I use it with another video card without any problem, I think it's time to retire the RX. I'm sorry for any typos, but I don't speak native English. Thank you for your help.

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