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kalhamm3r
Adept I

Re: rx 570 crashing

Thank you so much for your help, and your recommendation. I will surely go and see if I can turn that on, and I will report back. happy new years!

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xrailee
Adept I

Re: rx 570 crashing

hdmi. i actually have 60Hz monitor.

i havent tried something to play again but it does crash on some emulator games.

I'm using 17.1 drivers right now and will try to play some games like CS:GO since I saw the issues with it since this all started

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xrailee
Adept I

Re: rx 570 crashing

any other suggestions? I already tried everything. should i get this thing back on to where i bought it? the built in graphics on my 2200g is much better than this as is it's not crashing on all of my games.

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jsebastian12
Adept II

Re: rx 570 crashing

Hey xrailee... What motherboard are you running on??? I also have another option that you might want to try, which actually solved my issues with my RX-580 completely!!!

1: UNINSTALL ALL AMD DRIVER & SOFTWARE USING "AMDCleanupUtility.exe"

2: REBOOT...

3: RUN DDU AND SELECT OPTION TO "DELETE C:/AMD FOLDER"

4: REBOOT

Now here's where it get tricky, but it was the only method that worked for me solving my issues 100%...

5: CLEAN INSTALL THE OEM CHIPSET DRIVERS... (FROM THE SUPPORT SITE)

6: REBOOT...

7: INSTALL THE OEM GPU DRIVERS... (FROM THE SUPPORT SITE)

8: REBOOT...

9: IN WINDOWS SYSTEM PROPERTIES > DEVICE INSTALLATION SETTINGS > HARDWARE TAB... DISABLE "AUTOMATICALLY DOWNLOAD MANUFACTURERS' APPS AND DRIVERS"

10: REBOOT...

11: NOW UPGRADE & "CUSTOM INSTALL" LATEST AMD GPU DRIVER PACKAGE (v19.1.1 OR v19.1.2) *DO NOT CLEAN INSTALL!!!* ONLY *UPGRADE*...

12: REBOOT ONE LAST TIME...

Please let us know if this helped or if you resolved your problem, ok... 

xrailee
Adept I

Re: rx 570 crashing

Still the same thing. And i followed your step by step procedure -w-

I use ASUS Prime B350-PLUS

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brayan81cu
Adept I

Re: rx 570 crashing

Recently i bought a RX570 8gb the same problem after around 10 minutes of game play the screen goes black no signal and i have to reset the computer, i have a GTX 1050 that works perfectly so PCIE port is not the problem, and ram may not be too, power supply is 700w 80 plus bronze certified new, but i think is a PSU problem, like GTX 1050 does not requires additional power works good, i took in technical services and in another config they managed to stress the card with intense gaming during 2 hours without problem.

illuminati
Journeyman III

Re: rx 570 crashing

Hello. Did you Fix the problem?I have the exact problem with you:(

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brayan81cu
Adept I

Re: rx 570 crashing

Yesterday i bought new PSU and the same problem, i do not know what to think already, my processor is a Ryzen 5 2600, memory 16gb radeon 2600 DDR4 8x2 dual channel, base Gigabyte B450 S2H, PSU(new one) DeepCool 700w 80 plus bronze, all components are new from box, SO windows 10 64 last update fresh install, all drivers updated, do not know what to do, warranty services says that the card works perfectly but i do not know exactly what they do (if they do something) in my settings this card does not work properly and i cannot keep replacing components, i try some solutions in wattman setup but they only delays a little the black screen, and in my opinion there's no need to touch or tweak any default settings, all default settings have to work with the device perfectly.

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brayan81cu
Adept I

Re: rx 570 crashing

By the end i found the problem, was a HDMI to VGA adapter i was using, so i changed HDMI to VGA adapter for an DVI to VGA adapter, plus some corrections in color format in the Radeon settings and no problems anymore.fixsettings.jpg

krostyf
Journeyman III

Re: rx 570 crashing

I have a very similar situation, and was considered replacing PSU, despite being 600W 80 plus Bronze certified. I might still borrow a more powerful, more recent PSU from a friend to test just for the sake of it, even though my older, higher TDP GPU runs 100% fine...

I also have RX570 like you, so I will try your display recommendation, and see if that makes a difference. Thanks for the tip

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