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Graphics Cards

rgbarbary
Journeyman III
‎06-04-2019 10:52 PM

running two monitors on my laptop

I have a HP 2000 Laptop with AMD HD 6310 Graphics card. I hooked up two external monitors (VGA/HDMI), but one will not work. It shows up, but it says it's disabled. It will only allow me to extend to just one monitor at a time. I no my card can run 3 monitors, so what is the problem? Can anyone help me.

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goodplay
MVP
‎06-07-2019 11:26 PM

Having two monitor ports doesn't necessarily mean you can have two connected.

Did you check with HP support to see if it's possible, and/or if any limitation on monitor resolution/frequency.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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