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Graphics

devilaloria
Journeyman III

Readon and graphics card drivers no supported by windows 10 built 1703 or higher.

My laptop has AMD A12-9720p processor and AMD R7 535Dx graphics card in it. Laptop model: Hp 15-bw091ax. What to do now?

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2 Replies
goodplay
MVP

Contact HP support, there are no drivers available directly from AMD for the product.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 7000s 2tb, Nitro+RX6900XT, RM850, Win.10 Pro..
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elstaci
MVP

From HP Support for the HP 15-BW091AX  driver download; HP Notebook - 15-bw091ax - Driver Downloads | HP® Customer Support .

HP does have an updated Graphics Drivers for your APU (Bristol Ridge):

Driver-Graphics (5)

AMD High-Definition Graphics Driver - Bristol Ridge

21.19.414.1280 Rev.A606.5 MBMay 2, 2017 DownloadHP's Terms of Use
DetailsAssociated filesPrevious versions

AMD High-Definition Graphics Driver - Bristol Ridge / Stoney Ridge (Windows 10 v1803)

23.20.808.3840 Rev.A497.5 MBJun 18, 2018 DownloadHP's Terms of Use
DetailsAssociated files

Also has an updated BIOS for your laptop:

BIOS (1)

HP Notebook System BIOS Update (AMD Processors)

F.31 Rev.A14.0 MBAug 17, 2018 DownloadHP's Terms of Use
DetailsAssociated filesPrevious versions

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