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fsadough
Staff
Staff

Re: amd wx 7100 10 bit dpc & premiere pro cc 2018

Yes please open a new thread with your own issue on 10bpc and not 10bit. I have tested your EDIDs on an Nvidia P4000 and exact same result. This is not a GPU issue. Open a new thread we can continue if you wish.

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5 Replies
lmancino
Adept III

Re: amd wx 7100 10 bit dpc & premiere pro cc 2018

OK, in the WE i will prepare a new thread

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fsadough
Staff
Staff

Re: amd wx 7100 10 bit dpc & premiere pro cc 2018

Can you please provide me with your BenQ support ticket/reference number?

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lmancino
Adept III

Re: amd wx 7100 10 bit dpc & premiere pro cc 2018

This is my second SW271. Of course the first one had the same problem. I opened a Ticket  with Benq support and they told me that it was a problem of my monitor. So I sent back it to the reseller for a substitution. Every ticket in Benq is associated to the serial number of the product so I must open a new ticket with new serial number. I will open it and I will post the reference number in the new thread.

In every case the reference number of the old ticket is CETS#2019011031000725, I suppose it's closed.

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fsadough
Staff
Staff

Re: amd wx 7100 10 bit dpc & premiere pro cc 2018

create a new thread with your issue, provide me with the EDID of the new monitor and we continue from there

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lmancino
Adept III

Re: amd wx 7100 10 bit dpc & premiere pro cc 2018

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