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Graphics Cards

devin1229
Journeyman III
‎05-09-2020 11:19 PM

Radeon Pro WX5100 - Windows 10 Black Screen

Out of nowhere, Windows 10 started booting into a black screen. Booting into safe mode and disabling the driver works, but as soon as I try to reinstall the driver my screen goes black. The drivers I'm trying to (re)install are dated 4/23/2020 - Adrenalin 2020 Edition 20.4.2 Optional.

I honestly have no idea what to do. I keep trying to uninstall and reinstall and each time my display goes black. I'm not sure why this just suddenly is happening; my PC has been fine for the past 7 months from when I got it.

I haven't installed any other devices/peripherals.

¯\_(ツ)_/¯

0 Likes
1 Reply
fsadough
Moderator
Moderator
‎05-12-2020 04:11 AM

  1. Specify Windows version from "winver" command
  2. Specify make and model of your monitor
  3. Provide exact connection type, cables and adapters used to connect WX5100 to the monitor
  4. Provide BIOS Part Number (113-Cxxxxx) from Radeon Pro Settings => System => Hardware