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Graphics Cards

roger3006
Journeyman III
‎01-01-2019 11:42 AM

Radeon Pro WX 8200 OpenCL not functioning in Capture One Pro 12.0

Hello Everyone,

I have a brand new Radeon Pro WX 8200 that was to be used with Phase One/Capture One.  OpenCL will not work with either the gaming driver or professional driver.  I tried the card in three machines that my Nvidia cards work well.  The card is useless to me of OpenCL will not work with Phase One/ Capture One.

Has anyone encountered this problem and if so, what is the solution?

Thank you,

RG

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1 Reply
pvcdroid
Adept II
‎01-01-2019 12:19 PM

How do you know it isn't working? Try installing GPU-Z and see if OpenCL is checked in the bottom left box. If it is not, then you do have an issue. I use Capture One as well and have seen the problem with a corrupt OpenCL.dll

I was able to fix the problem using the following steps but I highly recommend you backup the registry before trying.

https://www.khronos.org/registry/OpenCL/sdk/2.0/docs/man/xhtml/cl_khr_icd.html

HKEY_LOCAL_MACHINE\SOFTWARE\Khronos\OpenCL\Vendors

  • Steps to fix OpenCL
  • Find Khronos in Registry. Delete group
  • Programs: Change AMD Software
  • Clean Uninstall of AMD Radeon
  • Use Auros disk from Gigabyte to install everything (use other manufacturers install disk if different)
  • Reboot and confirm via GPU-Z that OpenCL is running
  • Update the AMD Radeon software to the current version and check GPU-Z again.