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Graphics Cards

shamllakh
Journeyman III

Radeon Pro W5500 Keeps Crashing and PC Rebooting

Since the moment i plugged in the Radeon Pro W5500 and connected it to My SAMSUNG Monitor via DisplayPort Cable, my PC Keeps on Crashing and rebooting.

I tried installing all versions of drivers, but no luck. Now, i had to use DisplayPort to HDMI adaptor with HDMI Cable, and currently testing it now (max resolution 1920X1080 60Hz, which is very poor).

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11 Replies
fsadough
Moderator

The information is not sufficient to debug the issue. Can you please provide an AMDZ Report?

AMDZ Report
- Please extract the amdz-v292.zip available from https://we.tl/t-bQfdBg4Ygt
- Run amdz.exe file as an Administrator
- Select “Save All“ and “TXT“ as the output format
- Click on the blue button to save the report
- The .txt file will be saved in the same folder where you extracted the zipped file

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I do not see AMDZ-Report

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Just click on the link below, a zip file shall start to download 

 

https://www.mediafire.com/file/hdmro188g4x4pb4/AMD+Bug+Reporting+Form+Submitted+Data+20210525T222638... 

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This is the same zip file as before. I asked for AMDZ report and not the reports you sent me.

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How can i get the report you are asking for? 

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I already explained how to get the report. Didn't you read my message? 

AMDZ Report
- Please extract the amdz-v292.zip available from https://we.tl/t-jE25fzUcMm
- Run amdz.exe file as an Administrator
- Select “Save All“ and “TXT“ as the output format
- Click on the blue button to save the report
- The .txt file will be saved in the same folder where you extracted the zipped file

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there was nothing to download at https://we.tl/t-bQfdBg4Ygt 

however, i will check the new link you shared 

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The link is on WeTransfer and will not be available to you for ever. As of today, it will expire in 4 days. 

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for everybody 

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Is this a statement or question?

 

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