Graphics

[mot-k]

Unfortunately neither disassembling nor a display port cable solved the problem 😕

I really think the card is broken. I noticed that I not only get a black screen when installing the driver but also the whole system freezes because I can't activate/deactivate num lock anymore for example once the screen is black.

[pokester]

To verify that it is hardware I would suggest you try loading a much older driver as I have seen lots of complaints similar and reports of ultra wide resolution issues. Maybe try 17.10.1 one of the older driver last know to be rock solid before a lot of the newest features were added to the drivers that fubar'd things for so many.

Good Luck!

[mot-k]

I've installed the 17.10.1 driver but the problem persists: crash with black screen 😕

I will borrow another card to verify that this is the problem.

[albcm]

I have the same issue

[pokester]

try 17.7.1

[mot-k]

Still the same problem.. 😕

I couldn't get a hand on another card so far but it really seams to me, that my card is broken

[albcm]

Still same, I have tested install the original drivers in Windows 7, Windows 8 and Windows 10, and I got the same black screen

[pokester]

are you running DDU from safe mode before installing the new driver? This is extremely important.

[pokester]

Run OCCT from ocbase_com. It will test power supply and gpu.

[amdmatt]

It does sound like your card could be bad. Is it possible to try it on a different system to verify?