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officialhybris
Adept I

Radeon 6800 XT Blackscreens / System shutdown

Hey there,
I got a full Team Red System with a 5600x, a Radeon 6800 XT and a X570 TOMAHAWK WIFI.
G.Skill 3600 GTZR 3600 CL16 16 16 as RAM.
Im experiencing random blackscreens on both my monitors from time to time and this happened after I swapped out my olg GTX 980 TI. My monitors turn off, and my fans on the GPU will ramp up, system will only be able to work once I restart it.
I tried reinstalling OS cleanly, drivers also. Not sure if anyone else has the same issue?

13 Replies
redcrunch
Adept I

Re: Radeon 6800 XT Blackscreens / System shutdown

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EFermi
Challenger

Re: Radeon 6800 XT Blackscreens / System shutdown

What is your PSU? Current gen cards, both AMD and nV, are notorious for their power spikes. Hence high power PSU recommendations despite cards themselves barely chugging over 300W in reference design.

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officialhybris
Adept I

Re: Radeon 6800 XT Blackscreens / System shutdown

BeQuiet! Straight Power 11 80+ Gold. 750W
It is a good one and sufficient, I tested the card under heavy loads without any issues, i encountered it whiler playing wow. And I dont have a Gsync or Freesync monitor yet. One time it happened on desktop, Im pretty sure.
So im pretty clueless if this is a hardware fault on the GPU or a driver issue.

0 Likes
EFermi
Challenger

Re: Radeon 6800 XT Blackscreens / System shutdown

Many a folk here have similar issues, I noticed, and the array of cards / monitors vary somewhat substantially, so it is very likely a sort of software bug / incompatibility, but there's no universal solution. 

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cloudcard
Adept II

Re: Radeon 6800 XT Blackscreens / System shutdown

As @EFermi said it's a somewhat common issue.

Some of these workarounds in this long thread might help in the short term.

https://community.amd.com/t5/graphics/rx-6800-black-screen-under-load/m-p/438949#M70916

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mypg0306
Adept I

Re: Radeon 6800 XT Blackscreens / System shutdown

Do you enable DOCP/XMP to ram rated speed? 

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officialhybris
Adept I

Re: Radeon 6800 XT Blackscreens / System shutdown

I have a very light overclock with XMP off on my RAM sticks at 3600.
Totally stable tho, tested multiple times.

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mypg0306
Adept I

Re: Radeon 6800 XT Blackscreens / System shutdown

Try lower down the speed of ram a see has any improvement. 

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officialhybris
Adept I

Re: Radeon 6800 XT Blackscreens / System shutdown

That will have no impact, it isn't running over spec.

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