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Graphics

sina
Adept I

r9 m280x - n551zu issue

hello

i have n551zu laptop with 2 graphic cards.

i install all the driver and latest radeon software but i can't use r9m280x card

r9.gifAnnotation 2020-02-26 233853.jpg

Annotation 2020-02-26 235055.jpg

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34 Replies
proove
Adept III

Re: r9 m280x - n551zu issue

hi there i had this problem some month ago with the same laptop and windows 10. i think i found the cure for this and be notice you are not doing any thing wrong it's just asus fault... .

so to fix this problem you need some prerequisites:

  1. windows 10 x64 pro v.1709 (earlier is better but this will do the job)
  2. windows 10 x64 pro v.1909 (or the latest version again this will do the job)
  3. Radeon software 19.6.1
  4. Radeon software 20.2.1 (i didn't check any newer version)

Note 1: your BIOS should be version 307

Note 2: Do Not use any internet connection at any time until you have done.

Note 3: download drivers for windows 10 from asus site from here and extend the download panels and download any newer version of drivers.

first of all remove any os installed on, then install windows 10 x64 pro v.1709

first driver to install is asus splendid for windows 10 install it if restart required then restart after boot restart it again manually.

Install Radeon software 19.6.1

install latest drivers downloaded from asus download center

install remaining drivers from CD (works just fine)

use a usb flash driver or CD ( usb flash is preferred) and upgrade to the last version

remove early version of radeon software

install latest version of radeon software

and make sure you're power plan is set to balanced or high performance, to check set to high performance and disable windows updates.

Screenshot (18).pngScreenshot (19).pngScreenshot (21).png

sina
Adept I

Re: r9 m280x - n551zu issue

Hi
Thank you very much for your answer
But I have a question
Can I install version 1909 instead of version 1709?
I am currently using 1909, but the problem persists

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proove
Adept III

Re: r9 m280x - n551zu issue

as i said you should install version 1709 then upgrade it using usb flash to 1909

follow the steps carefully as i said

any other way you found i'll appreciate if you tell us about. 

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sina
Adept I

Re: r9 m280x - n551zu issue

I do each step carefully but problem still persists

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proove
Adept III

Re: r9 m280x - n551zu issue

then maybe you'll need to install windows 8.1 then upgrading to 1709 then 1909

داداش چون این سیستم مخصوص ویندوز 8.1 هستش باید از نسخه های قدیمی تر استفاده کنی و زپرتی اخرین نسخه ویندوز رو نریزی روش و درایوراشو نصب کنی بعدش که اپگریدش کردی به ویندوز 1709 اونوقت درایور های قدیمی مطابق 1709 بعد اپگرید به 1909 بعد ریمو درایورهای قدیمی و نصب درایور های جدید مطابق اون

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maofkh
Adept I

Re: r9 m280x - n551zu issue

سلام

منم همین مشکل رو با این لب تاپ دارم. من ویندوز 10 1709 بریزم مشکل حل میشه؟

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proove
Adept III

Re: r9 m280x - n551zu issue

آره دااش طبق دستورالعملی که گفتم بری اوکیه تا حالا بالای 100 بار امتحانش کردم کار کرده 

maofkh
Adept I

Re: r9 m280x - n551zu issue

ممنون داداش مشکل گرافیکم حل شد یک دنیا تشکر

فقط من گرافیکمو فقط از طریق خود ویندوز آپدیت کنم و دیگه آخرین ورژن سایت ای ام دی رو دیگه نگیرم نصب کنم؟

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sina
Adept I

Re: r9 m280x - n551zu issue

داداش عزیز منم همون کار ها رو انجام دادم ولی هنوز مشکل

هست اگه امکان داره یکبار دیگه مراحل رو بگید ممنون میشم

کدوم بیلد از ورژن ۱۷۰۹ رو نصب دارید

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