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thornike
Journeyman III

Problem with 2200G

2200G

Asus prime b350 plus

patriot viper 2x4 at 2933

500w 80+

So my problem is that I cannot play any game or run gpu benchmark because system crashes, display says no video input or something like that, I recorded superposition "running" with problems (video will be linked).

So any ideas what could be causing this? is this faulty APU? 

any help will be appreciated. 

P.S. I am currently using VGA cable and going to buy HDMI today, do not think it will help though

 

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elstaci
MVP

Re: Problem with 2200G

There are several Asus B350 Motherboard Models. Which one do you have?

Went to Prime B350-PLUS Motherboard Support and they have a very new BIOS (05/10/2019) that helps in CPU being more compatible. It is a good chance this BIOS update is for all the B350 Motherboards.

Need to check to see if you have the latest BIOS and Asus CHIP Set installed first then see if the problem continues.

Here is AMD latest APU Driver for the Ryzen 3 2200g: AMD Ryzen™ 3 2200G Drivers & Support | AMD from 05/13/2019.

This is considered to be "Optional" try the non-Optional driver and see if the problem persists.

Also Windows must be fully updated for the latest AMD driver to work correctly.

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