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Adept I
Adept I

NEW RX CARDS CRASHING

Hi all, just registered as am a first time purchaser of an RX 6900 XT.have been with Nvidia for 20 years but couldnt resist the new Radeon bang for buck.My new card kept resetting.several times in one game.Have solved the problem so thought would pass it on just in case anybody else is having a similar issue.my card wasnt getting the power it needed so i changed the settings on my corsair 1200 ax to single rail (was on multi-rail).the card has not crashed once since!.Hope this helps some other users.

John

12 Replies
Adept II
Adept II

Re: NEW RX CARDS CRASHING

You can change settings? 

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Adept I
Adept I

Re: NEW RX CARDS CRASHING

Hi Ramenrider,

You can change the settings within corsair software called Corsair Link.Go to the PSU icon and change to single rail.Im not sure if standard PSUs have this option.with my setup, the PSU is modular and i have a multi power lead (2 x 8 pin connections) to the radeon, so it gets all its power from 1 lead.If i had 2 x 8 pin separate leads connected then multi rail would probably work.So, if youre using a single power lead to the card then the psu needs to send its AMP load to this lead instead of sharing it across all 12v rails (multi-rail).I found this fix by trial and error and would have probably sent the card back if i hadnt sorted it.Im assuming its a flaw in the wattman in AMD drivers but who knows.Anyway hope this helps :)

Adept II
Adept II

Re: NEW RX CARDS CRASHING

That's neat. Probably a Corsair based feature as I've never heard of this setting.

Further research suggests that there is no reason to be off the Single Rail mode.

https://www.techpowerup.com/forums/threads/psu-with-switch-between-single-and-multi-rail.251710/

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Adept I
Adept I

Re: NEW RX CARDS CRASHING

some people dont like it as they think its dangerous.and im being serious...think it will burn the pc down or something.corsair wouldnt have it as an option if it wasnt a design feature.hope it helped you if your card kept crashing...

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Adept I
Adept I

Re: NEW RX CARDS CRASHING

hi, so you put 1 lead (8pin) with the 2 conectors to the power of the card? normaly you use 2 seperate powercables to min. overpowering to the cable (can be melted or your powersupply can be overheated and switch-off (safety)). Wath is your Power of your Supply ? you need min. 750W or better 850W depending on your system, sometimes even more.  

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Adept I
Adept I

Re: NEW RX CARDS CRASHING

Hi mac,

my psu is a corsair HXi 1200 (not the ax as previously stated..).I have 1 lead with 2x8 pin power connectors straight from the psu to radeon on single rail.its absolutely fine and my card doesnt crash any more.I would add though that if you overclock your system (cpu or ram) then single rail is a more stable option for the card.I can only tell you what has worked for me.In relation to the burning of cables...its a myth, unless the psu is actually faulty.Like i said, ppl panic at the thought of using it.its quite safe and actually endorsed by corsair as a design feature.Ultimately though its down to the individual to decide based on their own preference.

Esteemed Contributor III

Re: NEW RX CARDS CRASHING

FYI it is always best to use a second lead instead of the two on one cable. For exactly the reason that happened to you. While this is widely known among enthusiasts it likely not known by most end users. Plus most power supplies are not configurable as yours is. Glad you got it working and thanks for the share. 

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Adept I
Adept I

Re: NEW RX CARDS CRASHING

Hi pokester,

thanks for the input.however, for all those on here who are new to the concept of psu rails, please watch this video.Hope it clears things up a bit.

https://www.youtube.com/watch?v=PWtKSHT2od8

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Adept I
Adept I

Re: NEW RX CARDS CRASHING

Hello, my system : 

Ryzen 9 3900x

Msi MeG x570 Ace

G.Skill Trident Z Neo 32GB DDR4 3200MHz CL16 1.35v

PowerColor Radeon™ RX 6900 XT

HDD - WD Red 8TB

nzxt kraken x72 , 2 x 200 mm , 3 x120 mm , 1 x140 mm 

Super Flower Leadex II Gold 650W

It works very well even with 6900 xt / 2700 MHz oc .

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