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Graphics Cards

archosn
Journeyman III
‎01-25-2020 03:01 PM

New Radeon 5500XT Black & White Screens

I just bought this graphics card a few days, plugged all the wires into the power supply and everything. After uninstalling the old drivers from my last graphics card, I often get random OpenCL error messages. On top of that, I get a white screen on my side monitor and a black screen on my main monitor, though this usually happens when playing siege (can't reopen siege as it doesn't allow me after the crash). I don't know if it is a hardware problem or if it is just a problem with software that I haven't installed.

Specifications:
AMD Radeon 5500XT (OC Edition)

Ryzen 5 1600 

X470 AORUS Ultra Gaming

Thank you for your time

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1 Reply
iambishalkc
Adept I
‎03-17-2020 11:32 PM

Welcome to the Club.  We are complaining about the same thing for a while now. AMD is having a hard time adjusting to the Navi architecture. If you still have your return window open, I would suggest you do so. 

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