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kiralight
Journeyman III

New build RX 5700 XT + Ryzen 7 2700 crash black screen in every game....

Hello guys i just build my pc last week and oh boy 

im really tired of these random crash when playing BF V , Apex or even VN type game.

After 2-3 mins after launching, my game always goes black and crash to desktop u_u.

i have updated my bios and other drivers with AMD readon software but i still have this issue.

i didn't touch any settings it's all in automatic mode so why i keep having these random crashs!

Honestly it's my first time getting AMD products and i regret this already, it's full of bugs...

if anyone have a solution feel free to tell me please

my configuration:

RX 5700 XT sapphire pulse

Ryzen 7 2700

Aorus elite B450

Ballistix sport LT 16 go 3000mhz

gigabyte g750h (750w) 80+ gold

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6 Replies
kiralight
Journeyman III

HELP PLEASE T_T

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koszalek
Adept III

Driver AMD?new or old?

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theedoek07
Adept I

Install 19.12.1. I've been running on this for weeks and it's stable.

Might not be the new fancy user interface and miss out on some new stuff but I leave that to your preference.

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koszalek
Adept III

black screen causes this version, it will install 19.11.3 or 19.11.1

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kiralight
Journeyman III

Hello guys i have the lastest version the 20.1.1 of AMD adrenalin software

for my motherboard too last version F51, i have tried to go back to the version before but still got black screen.

I tried some benchmark for cpu and got no problem so idk what is faulty at this time :/

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samanny
Adept II

Hey I have same CPU and GPU, and same issue. I have had it for month and have been following this thread, some fixes are working for some people. for me forcing pcie- from auto to gen-3 worked in bios.

Look up threads under drivers section. Also see below thread.

https://community.amd.com/thread/243837 

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