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fsadough
Moderator
Moderator

Re: My WX 9100 emits and alarms

Can you provide remote access to the Windows system via AnyDesk?

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pablofu
Journeyman III

Re: My WX 9100 emits and alarms

Yes, how should I proceed?

Thanks

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fsadough
Moderator
Moderator

Re: My WX 9100 emits and alarms

Seems to me you have disabled private message. Leave your email, if you wish

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pablofu
Journeyman III

Re: My WX 9100 emits and alarms

pablo

at

pablofuente.com

 

Thanks

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pablofu
Journeyman III

Re: My WX 9100 emits and alarms

I finally managed to install Windows on Mac and here is the report

 

Graphics Card Manufacturer - Designed and built by AMD
Graphics Chipset - Radeon (TM) Pro WX 9100
Device ID - 6861
Vendor ID - 1002
SubSystem ID - 0C1E
SubSystem Vendor ID - 1002
Revision ID - 00
Bus Type - PCI Express 3.0
Current Bus Settings - PCI Express 3.0 x16
BIOS Version - 016.001.001.000
BIOS Part Number - 113-D0510100-112
BIOS Date - 2019/05/22 03:57
High Bandwidth Cache Size - 16368 MB
High Bandwidth Cache Type - HBM2
High Bandwidth Cache Clock - 945 MHz
Core Clock - 1500 MHz
High Bandwidth Cache Bandwidth - 483 GByte/s
Memory Bit Rate - 1.89 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0002
OpenGL® API Version - Not Available
OpenCL™ API Version - 2.0

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fsadough
Moderator
Moderator

Re: My WX 9100 emits and alarms

you have the latest VBIOS on the card. The issue must be related to something else. Please stand by.

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fsadough
Moderator
Moderator

Re: My WX 9100 emits and alarms

WX8200 & WX9100 work flawless in a Sonnet eGPU box connected to iMAC.

  • The workflow might be limited by a component other than the GPU. 
    • Is the CPU or System Memory at its limit? If yes, a high power eGPU will not yield better performance. 

  • The effect within Adobe Premiere Pro might not be GPU accelerated.
    • Adobe has an accelerated effects button, see above screenshot. By clicking on this button a list of GPU/eGPU accelerated effects will appear. Is your effect on this list?

 

fsadough_0-1620042828040.jpeg

 

  • Can you share a macOS system information report while the eGPU/WX9100 is connected to the system.
  • What does the video editing workflow look like?
    • Which footage/ resolution is being worked with?
    • Which effects are applied to the footage?
    • What is the target format into which you are trying to export?
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pablofu
Journeyman III

Re: My WX 9100 emits and alarms

Thanks.

1- I believe my system´´'s CPU and memory resources are more than enough 

pablofu_0-1620054177231.png

2- It mainly happens with OBS or Wirecast (streaming software). Please see attached capture where you can see memory and CPU use. 

pablofu_1-1620056429411.png

3- This is the GPU usage under my "normal" OBS/Wirecast operations

pablofu_2-1620056860867.png

 

PS: Please note that I did not say to mac to prefer eGPU and it uses the external one more than the internal one. 

Thanks for your help

 

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fsadough
Moderator
Moderator

Re: My WX 9100 emits and alarms

  1. Can you try a new Thunderbolt cable?
  2. Can you also remove the PCIe card and cables from the enclosure and cleaning the card, plugs, PCIe slot with a compressed air
  3. Reinstall the card and connect PCIe cables, and testing this again with known-good cables.
  4. Also, if available, an application of contact cleaner like this here on the cable-plug-ends and ports can also help with connectivity issues.
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pablofu
Journeyman III

Re: My WX 9100 emits and alarms

Good morning

I have done all the below. 

  1. I purchased a new Thunderbolt cable (premium one)
  2. I purchased a NEW eGPU enclosure (Razor Core X)...
  3. I exchanged the AMD card through RMA
  4. I thoroughly cleaned and applied product...

I also took my mac to the Apple Store for complete check. All fine. 

Weird thing is that it happens sometimes, not always. It is random...and that is the scary part. I never know when the system will collapse.

Any advice on some configuration on the Mac?

Thanks

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