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Journeyman III
Journeyman III

My Red Devil 5700 XT wont connect to my monitor (4K) anymore

I wanted to update my AMD Software to 20.11.1 but did a CleanUp with the AMD Cleanup Utility first so I can install it freshly.

So far so good, I started my computer in Safety Mode to Run the Cleanup properly. It successfully finished the cleanup and restarted again. Since then my computer wouldnt show on my monitor and I tried every output. Please help.

My monitor works fine, since I could connect my laptop with it:/

Cheers

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2 Replies
Esteemed Contributor III

Re: My Red Devil 5700 XT wont connect to my monitor (4K) anymore

In my experience the AMD cleanup utility is a nightmare. 

Not sure what damage it did. I the future I highly suggest running DDU from wagnardsoft dot com instead. 

Even the AMD support folks and moderators here recommend it. 

You might try running that now and the re-install the driver again with the factor reset option and disconnect the internet first too as this can keep Windows update from corrupting the install as well. 

See if that helps. 

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Journeyman III
Journeyman III

Re: My Red Devil 5700 XT wont connect to my monitor (4K) anymore

Thank you very much for the advice! I will try that out. I assume that something is wrong with the gpu.. I will organize a graphics card from someone so I can make sure which part is broken here :/

i will come back and tell you if I have something new! 

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