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SnexusG
Journeyman III

My PC crashes(completely shuts down) as soon as I launch any game/furmark.

Most times it crashes instantly, sometimes it crashes after a few mins. I've tried reinstalling my drivers, going back to previous drivers. I've stress tested my CPU (ryzen 5 5600x) and it runs properly. So Thinking its a graphics card. Is there anything left to check/do? Or can I conclude that It's a faulty hardware? Can it be a power supply issue? I have a 550W corsair power supply. The computer works perfectly for every other normal activity. But it crashes as soon as a game loads up or I run any benchmark/stress test. I've had this GPU since 2.5 years now and it used to work great before. But recently it has started doing this. I've not upgraded any part of the system. My specs :

Motherboard : B550 DS3 H

CPU : Ryzen 5 5600X

GPU : ASUS RX 580 4gb

Ram : Corsair Vengeance 2*8GB 

Power Supply :  Corsair CV550

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11 Replies
Vynski
Exemplar

Have you looked into your cooling system?

Is it liquid or air?

How cramped are the components in the case?

It acts like a heat problem and the CPU / GPU are shutting down due to extreme heat.  Each component has a safety temperature, and when that is exceeded either component will shut the system down.


Famous last words of a RedNeck "Hey Ya'll, WATCH THIS"
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Hey, I've looked at my temps and they always stay at normal operating range. 

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shadow007
Adept III

Change your PSU, get at least 1000 watts Titanium

MOBO :EVGA X299 DARK 151-SX-E299-KR CPU : Intel Core i9-10900X Skylake-X 10-Core 3.7 GHz LCR :Corsair Hydro Series H80i V2 GPU :SAPPHIRE NITRO+ RX 6900 XT SE MEMORY: CORSAIR Dominator Platinum SE Torque 32GB (4 x 8GB) CMD32GX4M4C3200C14T SSD 01: SAMSUNG 970 PRO M.2 1 TB NVMe PCI-Express 3.0 x4 MZ-V7P512BW SSD 02: SAMSUNG 860 PRO 256GBX2 Raid 0 PSU : Corsair AX1200I 1200 Watts CASE :Thermaltake (Armor+) VH6000SWA SC :Creative Sound Blaster AE-9 5.1 Channels Monitor Acer XR382CQK IPS 3840x1600 @ 75HZ BD Samsung SH-B123L
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Not really sure but I think 1000 watts seems a bit unnecessary especially for my system. Are you sure this is not a hardware problem on the GPU side?

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Yes most likely and 1000 watts is new minimum for newer GPU

MOBO :EVGA X299 DARK 151-SX-E299-KR CPU : Intel Core i9-10900X Skylake-X 10-Core 3.7 GHz LCR :Corsair Hydro Series H80i V2 GPU :SAPPHIRE NITRO+ RX 6900 XT SE MEMORY: CORSAIR Dominator Platinum SE Torque 32GB (4 x 8GB) CMD32GX4M4C3200C14T SSD 01: SAMSUNG 970 PRO M.2 1 TB NVMe PCI-Express 3.0 x4 MZ-V7P512BW SSD 02: SAMSUNG 860 PRO 256GBX2 Raid 0 PSU : Corsair AX1200I 1200 Watts CASE :Thermaltake (Armor+) VH6000SWA SC :Creative Sound Blaster AE-9 5.1 Channels Monitor Acer XR382CQK IPS 3840x1600 @ 75HZ BD Samsung SH-B123L
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Really? 1000W TITANIUM for 5600X + RX 580? Maybe for 12900k + 3090TI you need 2000-3000W titanium PSU as well? 

@SnexusG Your PSU may have degraded with time. But complete shutdown is either really bad OC instability or PSU issue... 

I haven't overclocked any of my components. I can understand PSU being the culprit but why does my computer work fine with games sometimes and sometimes it doesn't? That is why I think it's a faulty GPU coz out of all the times its crashed, all of them were when I ran some gpu intensive application (e.g. heaven benchmark, furmark, valorant, fh5, etc), and my pc shutdown completely. 

Do you still suggest I should try with a new PSU?

Thanks

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Even though you said you have not overclocked,  I had the same problem with my old 1070ti a while back which I also never overclocked,  I had to run Nvidia drivers in debug mode  which set the card to the factory clocks, it stopped doing it as soon as I did that and ran fine from then on.

I am new to AMD so I would not know what the equivalent setting would be with the AMD drivers.

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macchky
Adept II

Upgrade your PSU to at least 750W.

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Steps to fix-

Method 1: Reboot your computer.
Method 2: Make sure your CPU works properly.
Method 3: Boot in Safe Mode.
Method 4: Update your drivers.
Method 5: Run System File Checker.

 

This may help you,

Rachel Gomez

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I've already done this and it didn't work

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