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Thumpted
Journeyman III

My monitors go black, but they still recieve input. AMD RADEON 5600 xt Gigabyte

SPECs
Motherboard: https://www.empowerlaptop.com/p/lenovo-cib85m/

Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz 3.20 GHz

28.0 GB of Ram

AMD Radeon RX 5600 XT

Problem: 

My monitors will occasionally go black. the computer is not asleep, and the monitors are still receiving input, but it's just a black screen. I cannot restart it, and the shortcut for restarting the graphics card (ctrl+win+shift+B) doesn't do anything. my driver is up to date, and I have to physically turn it off with the power button.

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Thumpted
Journeyman III

Re: My monitors go black, but they still recieve input. AMD RADEON 5600 xt Gigabyte

My computer is also unresponsive- when it happened to me earlier today, I am told I disconnected from my zoom session.

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