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dreamerz
Journeyman III

MSI 5700 XT Mech OC crash / blue screen playing FFXIV

Hello guys !

I have a MSI 5700 XT Mech OC with the new drivers installed 19.11.1, last bios update (my motherboard : msi b350m pro vdh) and I have blue screen concerns when I am playing FFXIV on 3440 x 1440.

Nothing is overclocked and the options are on default on the Adrenalin panel.

Blue screen reports : SYSTEM SERVICE EXCEPTION / dxgkrnl.sys (PC scanned to find malware and I have the last version of DirectX installed for sure)

Any tips ?

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3 Replies
tommil
Adept I

Re: MSI 5700 XT Mech OC crash / blue screen playing FFXIV

Hello, not sure if this is relevant or not but i got black screen of death after like 10 sec when playing FFXIV on my ASUS TUF3 5700XT. What i did was to disable DirectX 11 in FFXIV Launcher settings and then play in borderless window mode. 

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nin
Adept II

Re: MSI 5700 XT Mech OC crash / blue screen playing FFXIV

Try an older driver, maybe the newest is broken, there are more complains about the 11.1 than previous drivers

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dreamerz
Journeyman III

Re: MSI 5700 XT Mech OC crash / blue screen playing FFXIV

I came back to the 19.10.1 and I still have blue screens everyday

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