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judgedredd
Journeyman III
Journeyman III
‎01-27-2018 06:28 PM

I am playing World of Warships and in the middle of the game my computer freezes; I look at the event log and I get this

Log Name:      Application

Source:        Application Error

Date:          1/27/2018 1:05:57 AM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      DESKTOP-BND7E7F

Description:

Faulting application name: RadeonSettings.exe, version: 10.1.2.1703, time stamp: 0x5a592bc1

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x0000000000000000

Faulting process id: 0x1c40

Faulting application start time: 0x01d39734e45f47a9

Faulting application path: C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe

Faulting module path: unknown

Report Id: b8f103ee-1dbc-4719-a2c5-34fd0a979298

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2018-01-27T06:05:57.725857800Z" />

    <EventRecordID>3503</EventRecordID>

    <Channel>Application</Channel>

    <Computer>DESKTOP-BND7E7F</Computer>

    <Security />

  </System>

  <EventData>

    <Data>RadeonSettings.exe</Data>

    <Data>10.1.2.1703</Data>

    <Data>5a592bc1</Data>

    <Data>unknown</Data>

    <Data>0.0.0.0</Data>

    <Data>00000000</Data>

    <Data>c0000005</Data>

    <Data>0000000000000000</Data>

    <Data>1c40</Data>

    <Data>01d39734e45f47a9</Data>

    <Data>C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe</Data>

    <Data>unknown</Data>

    <Data>b8f103ee-1dbc-4719-a2c5-34fd0a979298</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

</Event>

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2 Replies
machetex1
Adept I
Adept I
‎01-28-2018 07:05 AM

Re: I am playing World of Warships and in the middle of the game my computer freezes; I look at the event log and I get this

I do not know what setup you have, but may want yo try uninstalling the drivers using DDU uninstaller, at this website. Follow the instructions, then install the latest version of the Radeon drivers. after reboot computer then try. Also it may help lowering and tinkering a bit on the game settings to find a stable play mode. That has happened to me with various games, and different video cards..

DDU: Display Driver Uninstaller Download version 17.0.8.2

AMD Drivers: Download Drivers

Hope it helps.

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judgedredd
Journeyman III
Journeyman III
‎01-28-2018 07:15 PM

Re: I am playing World of Warships and in the middle of the game my computer freezes; I look at the event log and I get this

thank you - I tried the twice and I finally got it right, however I know it downloaded it somwwhere.  It is 450MB so I would like to delete it.  would you know where it originally went?

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