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Graphics Cards

hunter-croft
Journeyman III
‎12-16-2019 10:05 PM

I am having trouble rendering video at certain zoom % in Premiere Pro using AMD Radeon 5500M GPU on MacBook Pro

As long as the image fits in my display panel, it renders fine. If I zoom in at all, I get a glitched line appearance (almost like it's scanning across and not starting the next line after the correct number of pixels). Project is 4K (3840x2160) 29.97 fps. I have a MacBook Pro 16" with AMD Radeon 5500M Pro 8GB GPUScreen Shot 2019-12-16 at 8.02.54 PM.png

Screen Shot 2019-12-16 at 8.03.05 PM.png

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misterj
Big Boss
‎12-17-2019 01:36 PM

hunter-croft, this is an AMD user processor forum.  I know nothing about MacBook.  There is an AMD user video forum here.  Enjoy, John.

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Ray_AMD
Community Manager
Community Manager
‎12-17-2019 02:36 PM

You will need to contact Apple for support with this product.

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