If you run into issues after trying to update your AMD drivers, try a 'clean install'.
To perform a 'clean install' of AMD graphics drivers:
Note: To be on the safe side, create a system restore point before doing any of this.
1. IMPORTANT: All Windows Updates should be current, including the 'optional/suggested' updates 2. IMPORTANT: Disable all anti-virus/ad blockers/anti-malware/ anti-anything before trying to install 3. IMPORTANT: Netframework is required and must be the latest version. (from Windows Update)
NOTE! Certain laptop configurations are not compatible with AMD's Mobility Catalyst™ Driver. AMD provides graphics drivers for most laptop brands and models for the Mobility Radeon™ HD series of graphics cards. LAPTOPS FROM SONY, TOSHIBA, and PANASONIC will not accept generic drivers. Get drivers from manufacturers support site.
Laptops with 'switchable' Intel and AMD graphics must update the Intel graphics drivers to the latest version before updating the AMD drivers. Go to Intel support https://downloadcenter.intel.com/ . Use "FIND BY CATEGORY" > Graphics drivers > Laptop graphics drivers > then choose your Intel garphics version.
Your laptop is equipped with switchable graphics. In order to update the AMD driver, the Intel graphics must be the current version. Go to this Intel link, and manually find the latest graphics driver for your laptop. Download and save it to your desktop.