This might sound as a really dumb question but I'm new in this PC thing. I bought a Lenovo Ideapad (laptop) that comes with an AMD A12-9720p processor. It seduced me because it had 12 Cores!, 8 of them are graphic cores. I thought this laptop had a lot of graphic power so it should handle hard games and specialized software like AutoCAD right?. But, well, it didn't. AutoCAD 2019 runs really slow after a few lines and almost freezes when using 3D. I downloaded some games and this were the results:
-Fallout 3: an old game but runs on High quality, not Ultra. Some freezes on FPS
-Fortnite: Really sucks. Had to reduce in-game texture resolution and loses a lot of graphical stuff
-Dark Souls: Runs really slow
-Empire Earth 2: Freezes when too many units are on the map.
I mostly play old games but can't reach ultra Quality. I don't like to thing that the guy in the store lied to me saying that this PC could run any modern game perfectly. I thought of returning it to the store but I think i haven't properly enabled its full power. Am I right? Am I wrong?
Some other specs of the laptop:
-16GB of RAM
-Radeon R7 graphics card
tl;dr: My AMD A12-9720p works too slow. Not like the performance the store guy told me it had.
(Sorry if there are some grammar mistakes, not an english speaker)
There's nothing wrong, the A12-9720P is a 15w SoC, it's not intended for heavy gaming.
If I recall correctly AutoCAD is heavily dependent on CPU performance, not GPU. The 5400RPM hard drive that accompanies 9720p-equipped laptops is a significant bottleneck when loading textures.
An APU like the 9720p does not have low latency onboard VRAM, rather it has to share the comparatively high-latency system RAM between its CPU and GPU components. This will significantly slow down system performance in graphics-intensive applications such as games. Even if your laptop comes with dual graphics, its graphics performance is not going to be reaching the level of an entry-level discrete GPU like the RX 540.
Sorry, but the guy in the store definitely lied to you. Modern games demand very high-specced laptops to even play smoothly at medium settings with 1080p.