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fxv300
Challenger

HDCP disabled

I Need to use Netflix 4K UHD via EDGE browser or NetFlix Windows App (both support 4K).  This was working for me with the same hardware approx 1 month ago. Now it has stopped working. I have reloaded BIOS, swapped HDMI cable but it does not work and HDCP shows as "Disabled". As a test I loaded an old driver 17.7.1 and on that one HDCP Current status showed "Enabled". However that driver does not support DRM3.0 which is a prerequisite for UHD 4K Netflix streaming. As I said I had managed to get Netflix 4K working on this rig about a month ago with 18.x.x driver and as far as I know I have not updated the OS or any drivers. This morning I installed 18.10.1 but the issue remains.

I have many screenshots if they would help.

I have logged a support issue with AMD.

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2 Replies
elstaci
MVP

Re: HDCP disabled

I understand you are anxious for someone to help you with your Netflix issue but opening more than one thread is against AMD Rules which will cause confusion.

You have this thread open from two days ago: NETFLIX UHD Stops working after update to 18.9.2

amdmatt

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fxv300
Challenger

Re: HDCP disabled

oops I thought I was replying.

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