i have a problem with my Radeon RX Vega 64 Nitro+
When i play games like GTA V or ARK my motitors are turning black and they lose the connection. After a few seconds I get my screens return back and i see everything again but:
The game crashes and everything else is going crazy like in the attached video.
When I check out the reliability monitoring (i dont know if this is the correct word for the english Windows Version) I see that my windows said I had a critical hardware failure:
Aufgrund eines Hardwareproblems ist Windows nicht mehr voll funktionsfähig.
Parameter 1: ffff85859b456010
Parameter 2: fffff80cfaecfea8
Parameter 3: 0
Parameter 4: 6fc
Service Pack: 0_0
I dont know if my grephic card is maybe defective that I need to get a refund.
CPU: AMD Ryzen 7 1700 8x 3.00GHz
GPU: 8GB Sapphire Radeon RX Vega 64 Nitro+ Aktiv
Mainboard: Asus Prime B350-Plus AMD B350
RAM: 16GB G.Skill RipJaws V schwarz DDR4-3200
Power: 700 Watt be quiet! Pure Power 10 CM Modular 80+ Silver
I bought a second kit RAM but need to install it - then I'll have 32 GB.
Thanks in advance,
Sandra aka MrsSykes
Hi mrssykes, what you are describing in the game crash sounds very similar to my problem, game freezes for a few seconds, then monitors turn black for a few seconds, then monitors turns on again but game has crashed.
I have not seen the artifacts shown in the video though.
However, the fix for me, and this sounds extremely weird, is a computer restart. Just go to the windows menu and press restart.
Do not press shutdown and then start the computer again, that does not fix it for me.
So what I have to do every time I start my computer the first time on a day is a restart, because if I don't I will crash later.
Give it a try and see if it helps.
but this happens so many times and a restart didn't fixed it.
And everytime the Radeon Watt Manager crashes too.
I want the problem to be gone and a restart didn't fixed it.