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Graphics

son_of_ditlev
Adept I

Gigabyte RX 5600 XT Does Not Support 14 Gbps BIOS

Per AMD's announcement this week, several models of the RX 5600 XT were listed as update-able to 14 Gbps Graphics Memory Speed:

https://www.amd.com/en/graphics/amd-radeon-rx-5600-xt-14gps-models 

One of the models listed is Gigabyte's RX 5600 XT GAMING OC 6G, however after contacting Gigabyte support I was told the card I have is not compatible with the updated BIOS. There is no indication on Gigabyte's website that my card does not support the update. I was told that the BIOS update files listed on their website (and linked to in the AMD announcement) are not for my version of the card, even though there is only one model of this card released by Gigabyte. 

I bought the card with the intention to update to the latest supported firmware. Since there is no differentiation in model numbers, there is no way a consumer can discern during purchase whether the card they are buying is update-able. It is dishonest at best, and deceptive at worst to advertise support for an update while the manufacturer knowingly creates and sells a version of the product that does not support the update.

I have seen numerous threads with owners of this card trying to update their firmware with the unsupported versions listed, which lead to system crashes and freezing, and I am making this post partly to inform them and others of this issue. The AMD post, and Gigabyte's website, should be edited to make it clear that only certain versions of the Gigabyte model listed are supported. 

108 Replies
andrewsss
Adept II

Re: Gigabyte RX 5600 XT Does Not Support 14 Gbps BIOS

Hello. There is a problem in BIOS version FA0 for this card. After flashing this BIOS the card is unstable! Black screen, the computer freezes, only restarting helps. This happens at different times, but always happens. So, it is impossible to play. 
With BIOS version F2 - it`s works well! But the frequencies are not the same as on 5600xt from other manufacturers. 

son_of_ditlev
Adept I

Re: Gigabyte RX 5600 XT Does Not Support 14 Gbps BIOS

Hi. From what I've been told from Gigabyte support, the problem is with the version of the card you have, not the FA0 firmware. I was explicitly told the FA0 and F2 versions are not for the version of card I have, which originally came with F60 firmware. I also experienced the same issues with FA0 and also am running F2 even though it is officially unsupported. Even though my card "works" with F2 at reduced clock speeds, I don't consider this a legitimate fix from Gigabyte since they themselves said it was not!

0 Kudos
andrewsss
Adept II

Re: Gigabyte RX 5600 XT Does Not Support 14 Gbps BIOS

Hi. I also contacted Gigabyte support. I got the same answer. This is answer: "If the FA0 version is not stable, it means that IT is not suitable for Your video card. You need to install the BIOS version F2 and wait for the BIOS update (version F3)." 

When I asked when the BIOS(version F3) will be available - answer: "there is no information".

What is it? Why? Why do AMD and Gigabyte do this?

xirombinha
Adept III

Re: Gigabyte RX 5600 XT Does Not Support 14 Gbps BIOS

Same card, same issue here.. let's wait for them to realase the next bios. Andddddd, wait for amd to realease better and suitable drivers for the RX users.. 

0 Kudos
zambaye
Adept I

Re: Gigabyte RX 5600 XT Does Not Support 14 Gbps BIOS

I have a Pulse edition Rx 5600xt and running very bad. Low fps, fps drop.. Is that about drivers ? 

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andrewsss
Adept II

Re: Gigabyte RX 5600 XT Does Not Support 14 Gbps BIOS

Are you flashed the bios? 

0 Kudos
zambaye
Adept I

Re: Gigabyte RX 5600 XT Does Not Support 14 Gbps BIOS

I have last version Pulse so it came with vbios update. 

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andref24
Adept II

Re: Gigabyte RX 5600 XT Does Not Support 14 Gbps BIOS

Hello,

I asked the same question to support and received the same answer that F2 and FA0 BIOSes are incompatible with the card which had originally F60 VBIOS version. This is only for cards with originally F1 VBIOS version. Perhaps at the beginning there were cards with F1 VBIOS version but currently they sold cards with F60 VBIOS versions. The compatible updates should be F6x versions and you should be able to find it with Aorus Engine BIOS update option. For now I don't see any new version. Maybe there will be in the future, we will see.

But for now I found and followed the interesting instruction. You can change some VBIOS parameters by modifying SoftPowerPlayTable (SPPT) which is stored in Windows registry instead of modifying and flashing VBIOS. This overrides some VBIOS parameter and you can change it via MorePowerTool windows application (probably you have to have adminitrator privilleges and run it as administrator). Please look into the link:

https://www.igorslab.de/en/radeon-rx-5600-xt-with-new-bios-and-stable-ram-without-flash-instructions-amd-limits-and-benchmark-morepowertool-tutorial/

I've tested this on my Gigabyte RX 5600 XT Gaming and had no black/green screens and freezes. What I have done:

  • I flashed original F60 VBIOS version, this one: VGA Bios Collection: Gigabyte RX 5600 XT 6 GB | TechPowerUp 
  • then I installed MorePowerTool application https://www.igorslab.de/wp-content/uploads/2019/08/MorePowerTool_Setup.exe 
  • next I changed some parameter via MorePowerTool: I mean GPU clock speed to 1750 Mhz (via setting Power limit GPU: 160 and TDC Limit GFX: 150 options) and set memory to 14 Gbps (via setting Memory DPM 3 to 875). You can use file prepared by me: F60_1615_1750Mhz_14Gbps.mpt and load it into MorePowerTool via Load button - I've copied the most of this values from Sapphire RX 5600 XT Pulse due to it has no similar issues
  • after that I've clicked Write SPPT - it saves new changed parameters into Windows registry and override VBIOS values
  • restarted Windows to reload changed parameters into Windows
  • after reboot I had changed values in GPU-Z (memory clocks set to 1750 Mhz instead of 1500 Mhz)

After all I've tested it via 3D Mark tests and had no issue. Before these operations I had 6700 points score in 3D Mark Time Spy test after that over 7400 for graphic card so it seems to be working correctly.

Adrenalin drivers version I've installed: 20.4.2. Remember also to reset adrenalin/msi afterburn overclocked values to default in adrenalin software

I encourage you to try this on your cards because it looks quite safe, at worst case you will have to reinstall Windows and the new one will have clean Windows registry.

Please test it on more challenging games, I wasn't able to do this yet because I don't have time for games due to family stuff.

andref24
Adept II

Re: Gigabyte RX 5600 XT Does Not Support 14 Gbps BIOS

Today I performed some additional stress tests via FurMark and now can say that this card however can't handle 14 Gbps memory speed when stress testing. I had some green screens at this speed so I started to descrease memory speed and I stabilized it at 1650 Mhz (13,2 Gbps). Here is the mpt file to MorePowerTool that you can Write SPPT to you registry: F60_1670_1750Mhz_Memory_1650Mhz

At this value card is still quite fast, GPU Boost clock is set to 1750 Mhz and memory clock is 1650 Mhz and is better than standard 1500 Mhz of memory speed (12 Gbps) and GPU clocks are increased.

I personally doubt that there will be stable 14Gbps VBIOS update but we will see. For now I can live with such overclocked card.