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madzha
Adept I

Fullscreen issue

when trying to start games with default fullscreen ON, the screen turns black, task manager wont open, and the system become unresponsive. But when i launched the game in windowed mode, the gpu works fine. can you guys work on this issue?

my specs
- SAPPHIRE R9-280X Tri-x 1100mhz 3gb ddr5 vram

- AMD A8-6750K BLACK EDITION

-16 GB KINGSTON HYPERX 1833MHZ DDR3 RAM

-CORSAIR CX 550W BRONZE PSU

-ASROCK FM2A58M VG3+ MOTHERBOARD

-WINDOWS 8.1 64BIT

Graphics Card Manufacturer - Powered by AMD

Graphics Chipset - AMD Radeon R9 200 Series

Device ID - 6798

Vendor ID - 1002

SubSystem ID - 3001

SubSystem Vendor ID - 174B

Revision ID - 00

Bus Type - PCI Express 3.0

Current Bus Settings - PCI Express 3.0 x16

BIOS Version - 015.043.000.006

BIOS Part Number - 113-2108XTAFR-U03

BIOS Date - 2014/01/22 23:47

Memory Size - 3072 MB

Memory Type - GDDR5

Memory Clock - 1500 MHz

Core Clock - 1100 MHz

Total Memory Bandwidth - 288 GByte/s

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001

Radeon Settings Version - 2016.0429.1515.25621

Driver Packaging Version - 16.15.2401.1002-160429a-302115E

Provider - Advanced Micro Devices, Inc.

2D Driver Version - 8.1.1.1546

Direct3D® Version - 9.14.10.1183

OpenGL® Version - 6.14.10.13431

OpenCL™ Version - 2.0.6.0

AMD Mantle Version - 9.1.10.109

AMD Mantle API Version - 98309

AMD Audio Driver Version - 9.0.0.9910

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6 Replies
amdmatt
Community Manager
Community Manager

Re: Fullscreen issue

Please try the steps below to see if it resolves the issue.

1. Run the Windows self check tool to check scan and automatically repair any corrupt files found in Windows. There is a guide on how to do it here.  What you need to do is run an elevated command prompt (elevated means run it as administrator) and type SFC /SCANNOW. This will generate a statement indicating if errors were found the Operating system and if they were fixable.

2. Make sure you have installed Microsfot NetFramework and Visual C++ 2013. These should be installed already, but they can become damaged, need repairing or reinstalling.

3. Update Windows. Install all available critical, recommended and optional updates. Often Netframework and Visual C are included in the recommended or optional updates Windows provides. Windows should always be fully up to date before installing our drivers!

4. Use DDU to sweep the system of AMD drivers.

5. Install the latest Crimson 16.5.3 drivers once the above is completed.

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madzha
Adept I

Re: Fullscreen issue

i have done all of your instruction. still not working well, game like PES 2016 worked. but game like farcry 3 doesnt. it crashed the whole system.

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madzha
Adept I

Re: Fullscreen issue

up.

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madzha
Adept I

Re: Fullscreen issue

bruh?

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madzha
Adept I

Re: Fullscreen issue

hello??

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amdmatt
Community Manager
Community Manager

Re: Fullscreen issue

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