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mrphu
Adept I

FreeSync driver not able to detect my LG Ultragear 27GL650F-B

I have RX 5700 XT, latest driver (20.1.1), and a LG Ultragear 27GL650F-B. The monitor is Freesync supported, you can check on their website: https://www.lg.com/us/monitors/lg-27gl650f-b 

However, my AMD Raedon Software is not able to detect the Freesync, and I cannot turn it on on the software. I have Freesync enable on my monitor. I will attach below are screenshot so you guys can see. Thank you.

capture 0.PNG

capture 1.PNG

20200109_192252.jpg

22 Replies
mrphu
Adept I

Re: FreeSync driver not able to detect my LG Ultragear 27GL650F-B

Can anybody take a look at this issue please?

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khun_doug
Elite

Re: FreeSync driver not able to detect my LG Ultragear 27GL650F-B

You don't mention how you have the monitor cabled to the GPU? HDMI? Display port? Have you tried changing the cable to eliminate a cable issue? Personally, I would avoid the cheap-oh cables from places like Wal-Mart. Have you tried a different input on the display?

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mrphu
Adept I

Re: FreeSync driver not able to detect my LG Ultragear 27GL650F-B

Hello, i plugged in a Display port from the monitor to the graphic card. The display port is 1.4 version or higher straight from where I purchased the monitor. Any suggestion I should do?

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khun_doug
Elite

Re: FreeSync driver not able to detect my LG Ultragear 27GL650F-B

Is there any possibility of trying another GPU to see if the display works properly? The thing is to isolate the issue to either the display or the GPU. Without having anything that can send a FreeSync signal to the display and have the display work properly, it is difficult if not impossible to exclude the display as the culprit.

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hardcoregames_
Big Boss

Re: FreeSync driver not able to detect my LG Ultragear 27GL650F-B

FreeSync has to be enabled on the LCD OSD to be able to activate, once that is setup you are ready

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jaizm
Journeyman III

Re: FreeSync driver not able to detect my LG Ultragear 27GL650F-B

Do you read a question before you answer it???

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hardcoregames_
Big Boss

Re: FreeSync driver not able to detect my LG Ultragear 27GL650F-B

jaizm wrote:

Do you read a question before you answer it???

yes, I own an LG panel as well

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khun_doug
Elite

Re: FreeSync driver not able to detect my LG Ultragear 27GL650F-B

In the original post, in the second paragraph, the poster says he has FreeSync enabled on the monitor.

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hardcoregames_
Big Boss

Re: FreeSync driver not able to detect my LG Ultragear 27GL650F-B

khun_doug wrote:

In the original post, in the second paragraph, the poster says he has FreeSync enabled on the monitor.

my panel has 2 settings, i selected the advanced one and it works fine

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