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Journeyman III
Journeyman III

Freesync doesn't work on Ubuntu, RX 580

Hello,

I have several problems with my fresh Ubuntu 16.04.4 LTS install. MSI AMD Radeon RX 580 / AOC Gaming G2460PF 24" / AMD Ryzen 7 1800X, Amdgpu-pro drivers.

FreeSync doesn't work, the first command shows nothing about FreeSync:

$ DISPLAY=:0 xrandr --prop

Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 16384 x 16384

DisplayPort-0 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 531mm x 299mm

EDID:

00ffffffffffff0005e36a24c7c60000

011c0104a5351e783b6435a5544f9e27

125054bfef00d1c081803168317c4568

457c6168617c023a801871382d40582c

4500132b2100001efc7e808870381240

18203500132b2100001e000000fd0023

92a0a021010a202020202020000000fc

003234363047340a20202020202001be

02031ef14b0103051404131f12021190

230907078301000065030c001000fe5b

80a07038354030203500132b2100001e

866f80a07038404030203500132b2100

001e011d007251d01e206e285500132b

2100001eab22a0a050841a3030203600

132b2100001a7c2e90a0601a1e403020

3600132b2100001a000000000000004e

TearFree: on

supported: off, on, auto

dither: off

supported: off, on

audio: auto

supported: off, on, auto

scaling mode: None

supported: None, Full, Center, Full aspect

underscan vborder: 0

range: (0, 128)

underscan hborder: 0

range: (0, 128)

underscan: off

supported: off, on, auto

coherent: 1

range: (0, 1)

link-status: Good

supported: Good, Bad

   1920x1080     60.00*+ 144.00   119.98    99.93    50.00    59.94 

   1920x1080i    60.00    50.00    59.94 

   1680x1050     59.88 

   1280x1024     75.02    60.02 

   1440x900      59.90 

   1280x720      60.00    50.00    59.94 

   1024x768     119.93    99.99    75.03    70.07    60.00 

   832x624       74.55 

   800x600      119.93    99.86    72.19    75.00    60.32    56.25 

   720x576       50.00 

   720x480       60.00    59.94 

   640x480      119.80    99.83    75.00    72.81    66.67    60.00    59.94 

   720x400       70.08 

DisplayPort-1 disconnected (normal left inverted right x axis y axis)

TearFree: on

supported: off, on, auto

dither: off

supported: off, on

audio: auto

supported: off, on, auto

scaling mode: None

supported: None, Full, Center, Full aspect

underscan vborder: 0

range: (0, 128)

underscan hborder: 0

range: (0, 128)

underscan: off

supported: off, on, auto

coherent: 1

range: (0, 1)

link-status: Good

supported: Good, Bad

$ dpkg -l amdgpu-pro

Desired=Unknown/Install/Remove/Purge/Hold

| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend

|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)

||/ Name                    Version          Architecture     Description

+++-=======================-================-================-===================================================

ii  amdgpu-pro              17.40-492261     amd64            Meta package to install amdgpu Pro components.

$ uname -a

Linux vlados 4.13.0-38-generic #43~16.04.1-Ubuntu SMP Wed Mar 14 17:48:43 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

Also there is a strong tearing, especially in Chrome when scrolling. This problem has higher priority, but I've also tried this on Kubuntu 18.04 beta, and scrolling in Chrome is much better there comparing with 16.04 so I can use the beta LTS version of Ubuntu, but still some problems exist (e.g. scrolling the askubuntu.com background makes eyes cry), FreeSync doesn't work there either and DOTA2 cannot use the Vulkan driver.

There are many lines of "Fail to enable freesync mode." in the /var/log/Xorg.0.log.

What can I do? The hardware is supported (I use a FreeSync compatible monitor via DP with the RX 580 videocard), the operating system is also old and stable. Thank you!

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1 Reply
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Big Boss
Big Boss

Re: Freesync doesn't work on Ubuntu, RX 580

You are far more likely to find answers to your issues in the Ubuntu support forums. Linux distro communities typically support their users best. Someone may answer you here too, just recommend you ask your question there so you don't have to wait long getting an answer. I can tell you that there are many unresolved FreeSync issues on the Windows side too. These forums are not AMD support staff they are users just like you helping each other. If you would like to open a support ticket with AMD you may do that here: Email Form

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