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Graphics Cards

gomezv9
Journeyman III

Error RX 570 Sapphire - AMDRyzenMasterDriverV17

Hello, I currently have a RX 570 connected by Display Port to the monitor.

When I start windows 10, I often get an error and I have to restart the pc.

Attached screenshot of the error. Any idea what it could be ?

I have already (cleanly) uninstalled the AMD drivers and have re-installed them several times.

These are the pc specifications:

Graphic Card: Sapphire Technology Technology Radeon 11266-04-20G Pulse RX 570 4GB GDDR5
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: B450M DS3H
BIOS: F41 (type: UEFI)
Processor: AMD Ryzen 5 2600 Six-Core Processor (12 CPUs), ~3.4GHz
Memory: 16384MB RAM
Power Supply: EVGA 100-BR-0500-K1 500 BR, 80+ Bronce 500W

error amd.png

 

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I don't believe that is due to the Graphics Driver.

Do you or did you ever have Ryzen Master program installed on your computer?

Ryzen Master is AMD program for its Processor and not for it GPU.

If you have or did have Ryzen Master installed in the past it could  be a leftover registry entry that is causing that issue. It seems to be looking for a Ryzen Master file that has been removed already.

You can try to install Ryzen Master again  and uninstall it using a program like Wise Uninstaller to remove Ryzen Master and any leftover files and registry entries.

Or you can also use Microsoft Install/Uninstall APP to do the same thing.

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