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t2maxpower
Journeyman III

enabling graphic drivers wouldnt let the cpu power off when i shutdown fans and lights still running

every time  I shutdown my computer cpu fans and  lights still running, I have to unplug it to power off completely.

im using ryzen 5 3400g on gigabyte auros m motherboard

1 pc 8gb adata 2666 ddr4 ram. has anyone experience this? thanks in advance 

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7 Replies
hardcoregames_
Big Boss

Re: enabling graphic drivers wouldnt let the cpu power off when i shutdown fans and lights still running

have you updated the BIOS on you machine, there is also possible corruption in windows as well

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t2maxpower
Journeyman III

Re: enabling graphic drivers wouldnt let the cpu power off when i shutdown fans and lights still running

not yet sir there is currently two updates available should I choose only the latest update or I have to take the two?

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hardcoregames_
Big Boss

Re: enabling graphic drivers wouldnt let the cpu power off when i shutdown fans and lights still running

install both

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t2maxpower
Journeyman III

Re: enabling graphic drivers wouldnt let the cpu power off when i shutdown fans and lights still running

already installed both still it wont power off. it will only power off completely when I disable the rx vega 11 graphics driver before shutting down the computer.

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hardcoregames_
Big Boss

Re: enabling graphic drivers wouldnt let the cpu power off when i shutdown fans and lights still running

have you installed the chipset drivers as well

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t2maxpower
Journeyman III

Re: enabling graphic drivers wouldnt let the cpu power off when i shutdown fans and lights still running

yes sir I already installed it from amd website im using b450 gigabyte auros m motherboard. do you think it is corruption in windows? my windows version is windows 10 1903 (OS Build 18362.4449)

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hardcoregames_
Big Boss

Re: enabling graphic drivers wouldnt let the cpu power off when i shutdown fans and lights still running

if you do not mind a reset of windows that may be necessary

backup personal files just in case

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