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ptp
Newcomer

Display problems after Win10 Pro 64 update

My NEC Spectraview 2690 does not work properly after the latest Win10 Pro forced update.  It can only display 1280x768px. The native 1920x1200px is not selectable. Tried to uninstall AMD drivers and reinstall the latest version as well as updating the installed driver via Windows update. Nothing works... The drivers are shown in the list but my feeling is that Windows does not allow the installation of another drive than the one that it has identified as the best one...

I use a Radeon Pro WX5100 Graphics Card, Win10 64 Pro, NEC Spectraview 2690 Reference. During the boot process there appears a small window in the upper right corner which also displays the 1280x768px resolution.

Any idea?

Thank you,

Peter

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11 Replies

Re: Display problems after Win10 Pro 64 update

Roll back to 1709, properly configure Windows Update to delay updates and upgrades, and set your connection speed to Metered.

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fsadough
Moderator
Moderator

Re: Display problems after Win10 Pro 64 update

  1. Connection type?
  2. Which driver?
ptp
Newcomer

Re: Display problems after Win10 Pro 64 update

Display Port (PC) to DVI (Monitor).

18.q3.1-oct1 - 24.20.12042.5

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ptp
Newcomer

Re: Display problems after Win10 Pro 64 update

Version 17.09. for the AMD driver?

How can I set my connection speed to metered? And does the delay of updates and upgrades not only postpone the problem?

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Re: Display problems after Win10 Pro 64 update

Wireless network properties, enable Metered Connection

And by setting the maximum delays, you give Microsoft a year in addition to the channel designation delay to work out the bugs and companies a chance to update their driver and software support, something which Microsoft has been heavily criticized for with Windows 10, pushing out new builds without giving vendors a chance to update their compatibility, which notoriously resulted in the removal of several AV software packages.

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fsadough
Moderator
Moderator

Re: Display problems after Win10 Pro 64 update

Can you provide the EDID of your monitor, so I can try to replicate the issue?

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ptp
Newcomer

Re: Display problems after Win10 Pro 64 update

EDID_2690.jpg

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ptp
Newcomer

Re: Display problems after Win10 Pro 64 update

I hope that is the right data. I went to "enhanced Radeon Pro Settings --> EDID-emulation --> manage EDID --> display EDID RAW info"

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elstaci
MVP

Re: Display problems after Win10 Pro 64 update

If in the future you want Windows 10 Pro from updating Drivers on your computer, one of the best ways is thru "Group Policy" to disable Windows Driver updates.

This website gives you various methods to permanently disable Driver updates in Windows 10: Windows 10 Help Forums

But not sure if you can do it on a workstation computer or it needs to be done to the Server that workstation is connected to.

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