I recently bought a 144 hz diplay. Its the samsung CFG73 27 inch curved monitor. The display port doesnt work. When I plug the monitor a message in the radeon software pops up.
"The system detected a connection failure and cannot define the resolution and hearz you wish. The monitor you own probably doesnt support the required resolution (my monitor is 1920x1080) or maybe there is a problem with the cable". I used a the cable that came with the monitor but I also bought another one. I tried some tutorial videos on youtube but none of them work. My graphics card is a brand-new rx580.
Thanks for your help.
Tried but it didnt work. It has "ultimate mode" "standard mode" and "off" I switched between them nothing happened. Do you know the specific one I have to try? That way I can focuse on using that one.
Turn Freesync off, and restart, let the display run at normal 1080p @60hz.
If it doesn't work than it could be the display port on the card not working properly, I am sending for repairs my Vega64 for similar reasons, I get a similar message when monitor comes of sleep "Display link failure ...". Just make sure it is not the display port on the monitor, use a display port on one end from monitor and maybe an HDMI end going to the card to identify the falty port. You can get it from Amazon.
Hello i got this monitor too,
1st. try 2nd port DP in radeon
2nd. did You choose good source on monitor ? Display port?
3nd. Go and replace card to 2nd PCI-E.
I went the monitor back to the store I bought it from. They connected the monitor to another pc and it worked fine. Now I have sent my GPU for replacement. Best thing to do rn is to hope I guess.
Thanks for trying to help. I will let you know if it works .
Thanks for trying to help. I went my gpu for replacement. When I plugged the monitor to another pc it worked fine. I will let you know if it works out.