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therollexpl
Journeyman III

Can't update my amd driver

Hello everyone. I have a big problem because from a long time I am unable to update my drivers to the latest one but I didn't care too much because it wasn't something that important but since Call of Duty MW came out it asks for the newest GPU driver therefore I have tried everything to make that work but every time when I am about to update it to the newest driver my screen goes black and get stuck in boot loop, after that I have to go to safe mode and uninstall that driver and the latest driver that works is 18.2.1. I have tried clean install and installing it manually via device manager, I will attach my whole PC below I know it is pre-built don't ask why but there it is: OMEN by HP Desktop PC - 870-003na Product Specifications | HP® Customer Support. Yes, I did update my chipset.

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19 Replies

Re: Can't update my amd driver

Are you using Windows 10 1903, and have you tried a clean driver install?

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therollexpl
Journeyman III

Re: Can't update my amd driver

Yes I am and I did try clean install and also I did reinstall my windows even with external device with fresh Windows because on my SSD I had corrupted files that didn't let me reinstall Windows therefore I did that but still the same issue

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jamessmith0847
Journeyman III

Re: Can't update my amd driver

Hi, I am running into the exact same issue - did you manage to fix it and if so, how?

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duijckaerts
Adept I

Re: Can't update my amd driver

If your GPU is from sub vendor HP, then we might have had the same issue. I came to the conclusion that there is an issue with the stock BIOS for HP's AMD R9 390X causing the driver install to fail and the system to hang.

I have created a custom BIOS for the AMD R9 390X HP OEM. I used an XFX BIOS (XFX.R9390X.8192.150612.rom) and updated fan and other settings to be equal to the original HP one.

I have flashed it and the GPU is working fine now. AMD drivers were updated to the latest version "Win10-Radeon-Software-Adrenalin-2020-Edition-20.5.1-June10", 27.20.1017.1011.

A link to the modified ROM below. Use at own risk.
HP AMD Radeon R9 390X 113-C67132-104 - fixed

Output from GPU-Z:

GPU-Z.png

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therollexpl
Journeyman III

Re: Can't update my amd driver

Is there any chance of you making or finding how can I update my BIOS using

rom file on hp PC because I was trying to find a way but all the time I am

coming across something new that isn't the same on my PC like diagnostic

menu on my computer when I press F2 is different and doesnt have any

options to update driver

wt., 7 lip 2020 o 20:08 duijckaerts <amd-external@jiveon.com> napisał(a):

Community <https://community.amd.com/?et=watches.email.thread>

Re: Can't update my amd driver in Graphics

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therollexpl
Journeyman III

Re: Can't update my amd driver

never mind I found it I thought it was something else for a second I am all

good now I will check if everything works and if I cant update my GPU and I

will update you

sob., 11 lip 2020 o 15:38 TheROLLEXpl iZi Team <rollexxd99@gmail.com>

napisał(a):

Is there any chance of you making or finding how can I update my BIOS

using rom file on hp PC because I was trying to find a way but all the time

I am coming across something new that isn't the same on my PC like

diagnostic menu on my computer when I press F2 is different and doesnt have

any options to update driver

wt., 7 lip 2020 o 20:08 duijckaerts <amd-external@jiveon.com> napisał(a):

>> Community <https://community.amd.com/?et=watches.email.thread>

>> Re: Can't update my amd driver in Graphics

>>

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duijckaerts
Adept I

Re: Can't update my amd driver

You should be able to use the flashing tool on TechPowerUp to flash the ROM that I have created:

ATI ATIFlash / AMD VBFlash (2.93) Download | TechPowerUp 

As mentioned in my initial reply, with the custom BIOS I have created, I have made sure all GPU details match, vendor wise and such, so it should recognize as a higher version of the HP stock one. This will allow the Windows interface of the tool to be used, without forcing a flash using command line.

After GPU BIOS has been updated the drivers from AMD should update without the endless reboot loop kicking in.

Let me know if this has worked for you.

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therollexpl
Journeyman III

Re: Can't update my amd driver

Ye I have tried it yesterday but I got the message that I need to run it as

administrator and it was showing up even when I did run it as admin do tou

know any fix? I tried to run all of the apps even the nvidia one just to

check if that works even in safe mode the message shows up. I have no idea

on how to run that program.

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duijckaerts
Adept I

Re: Can't update my amd driver

Could be a permission issue for where you have stored the executables you are trying to start.

  1. You want to extract the downloaded "atiflash_293.zip" first to e.g. C:\atiflash_293;
  2. Then you right-click "amdvbflashWin.exe" and choose "Run as Administrator". The program should open and show current BIOS info under "Current VBIOS";
  3. Backup your current BIOS first by choosing "Save" first and save it to e.g. C:\atiflash_293;
  4. Now choose "Load Image" and open the BIOS you want to flash. Easiest you have it in the same folder. Once loaded, info for that BIOS will be shown under "New VBIOS";
  5. Finally choose "Program". This will flash the new BIOS and you should be all set.

Below screenshot shows my situation, as if I would be reverting back to the old original BIOS.

Your current and new VBIOS would show exactly the opposite after step 4.

amdvbflashWin.png

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