cancel
Showing results for 
Search instead for 
Did you mean: 

Graphics

michelos
Journeyman III
Journeyman III

Blank screen after installing Radeon Software....

I recently bought a BIOSTAR RADEON RX 550 for a MSI Socket AM4 B450M PRO-VDH MAX motherboad, with AMD Ryzen 5 2600 3.4 GHz Six Core and Corsair Vengeance LPX 16GB DDR4 memory. My monitor is an LG LCD LED 21.5'' E2242T-BN, connected using DVI-D. My previous card was ATI Radeon HD6670 1GB DDR3 PCI-E...

As you can see on the following video, right after I install the Radeon software, the screen goes blank - no signal. The system still works but not the screen. I have to enter in safe mode and remove the driver in order to use Windows.

I tried amdcleanuputility.exe and DDU without luck. 

 

 

0 Kudos
2 Replies
goodplay
Esteemed Contributor III

Re: Blank screen after installing Radeon Software....

I would suggest you try the 20.11.2 whql driver first, if the same happens then try turning off pc and restart to see if the driver install continues.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3200c16d kit, Aorus nvme gen4 1tb, Nitro+RX6900XT,
0 Kudos
michelos
Journeyman III
Journeyman III

Re: Blank screen after installing Radeon Software....

Hi 

I tried the whql version and also older versions (I also tried the very first version available on the old  download page), the behaviour is exactly the same.

 

 

0 Kudos